SBPD Towing Contract - Authorize Negotiations Aug. 2024 - 2027 – ASAP Towing & Hamilton’s Towing

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day and have the capability of storing thirty (30) or more vehicles. The storage yard shall be located within five (5) miles of the City of South Bend. Inside storage shall be available if required by the City or if required for the preservation and security of the towed vehicle. 6) Communication. Tow Companies, during the term of this contract, shall maintain a continuous means of communication between Tow Companies' dispatcher and each of Tow Companies' vehicles. Tow Companies shall provide the City with a contact phone number that will be staffed 24 hours a day, 365 days a year. The Towing Companies shall at all times maintain communications with its office, the City's Police Department, and all mobile units. If Towing Companies' telephone or radio is not promptly answered, or if the line is busy when called by the City after three (3) attempts, the City may elect to contact another tow company to service the call. 7) Hours. The Towing Companies shall maintain and post minimum business hours for - the release of stored vehicles as follows: a) Monday through Friday, from 9:00 AM to 5:00 PM; and b) Saturdays, from 8:00 AM to 12:00 PM. The Towing Companies shall also provide off -hour vehicle pickup but may charge those wishing to use such service a reasonable fee for same. 8) Inspection. If the City desires to inspect any vehicle in possession of the Towing Companies as a result of the Towing Service, the Towing Companies shall provide the City immediate access to said vehicle. 9) Assignment. Towing Companies shall not assign their rights under this contract to any other person or entity without the City's prior written consent. Any such assignment without prior consent of the City shall be void and the attempted assignment shall constitute a material breach of contract. 10) Records. For its own and private internal operational documentation and accounting - purposes only, the Towing Companies shall at all times maintain separate and adequate financial records necessary for its lawful business operations, kept in the normal and ordinary course of business and in an easily retrievable manner, in connection with the Towing Service provided to the City. Towing Companies know and understand that if the City receives a complaint or information challenging the Towing Companies' compliance with any of the terms of this agreement, then the Towing Companies will, pursuant to request from the City, cooperate fully with the City's investigation, including releasing to the City those records relevant to the Towing Companies' compliance with their duties under the Towing Companies' Agreement with the City. Records to be maintained shall include the following: a) Time, date, location of tow, and officer authorizing tow;