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©National Compliance Management Service (NCMS): NCMS Model - Revised June 2021 6 <br />ii) Review appropriate copies of chain-of-custody forms to determine if problems exist. <br />iii) Conduct verification interviews with workers for non-negative drug test results or results <br />indicating that the specimen has been adulterated or substituted. <br />iv) Interpret drug test results to determine if a legitimate medical explanation exists for a <br />laboratory’s confirmed positive, an invalid test result or adulterated or substituted <br />specimen. <br />v) Immediately report verified positive or invalid results, results requiring immediate collection <br />under direct observation, adulterated or substituted specimens, and other refusals to test <br />to appropriate personnel. <br />vi) Report written drug test results in a confidential manner to appropriate personnel <br />authorized to receive such information. <br />5) SEARCHES AND INSPECTIONS <br />Searches and inspections may be: <br />a) Conducted on company or customer property, at any time, by company or customer <br />supervisors or authorized search and inspection specialists including scent trained <br />animals. <br />b) Unannounced searches or inspections of company or customer personnel and their <br />property, which may include, but is not limited to: wallets, purses, lockers, baggage, <br />offices, desks, toolboxes, clothing and vehicles. <br />c) Employees have the right to refuse being searched or having their personal effects <br />searched or to cooperate in the requested tests; however, refusal to allow such searches <br />or to cooperate in such lawfully permitted searches by any employee will be cause for <br />disciplinary action, up to and including immediate termination. <br />d) If discovery of Prohibited Substances or Contraband cannot be directly associated with <br />individual company personnel, but can be reasonably associated with a defined group of <br />company personnel (e.g. people who use one change room): <br />a. Customers may conduct or require company to conduct an inspection of company <br />personnel group’s clothing, wallets, purses, baggage, lockers, work areas, desks, <br />tool boxes, vehicles and any other designations by customers, and/or <br />b. Customers may require company to conduct Group suspicion-based testing of <br />company personnel within this group. <br />6) TESTING REQUIREMENTS <br />Drug and alcohol testing must meet the requirements of customers: <br />a)Pre-Access Testing <br />i) All company personnel are subject to customer pre-access testing which may mandate <br />that the employee(s) receive a negative result on a drug and/or alcohol test within a <br />customer’s specific required amount of time preceding the employee’s first access to <br />customer property. Note: Some customers may waive this requirement if employee(s) are <br />currently active in a random testing pool. Annual drug and alcohol testing is also required <br />by specific customers. Upon customer’s request, company shall so certify in writing. <br />ii) Company will provide no information to customers identifying individuals who have positive <br />pre-access tests. <br />b)Post-Incident Testing <br />Retaliation against employees who report accidents is strictly forbidden. Any drug and alcohol <br />testing under this section will be applied in a neutral fashion, to foster a safe work environment, <br />and only to identify drug/alcohol use in the recent past. Testing under this section will not be <br />undertaken to retaliate against employees for reporting workplace injuries.