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What is 311? <br /> 311 is a simple, three-digit phone number that residents, businesses, and visitors can use to get <br /> non-emergency information about City of South Bend services or programs, or to make a request <br /> for service. <br /> Who can call 311? <br /> Anyone within the city limits of South Bend can call 311 free of charge. However, regular pay <br /> phone and cellular phone charges still apply. <br /> What are the hours of operation? <br /> 311 customer service representatives are available to answer questions or fill a service request <br /> for the three divisions included in the first phase in the rollout during the week, Monday-Friday, <br /> 7:30 a.m. - 5:30 p.m. <br /> What information is available on the Web? <br /> Friday morning, the City activated www.southbendin.aov/311 to help residents and businesses <br /> learn more about 311. Service requests can also be activated online 24/7 using the above link. <br /> The webpage will also feature a detailed "FAQ" section. <br /> ### <br />