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| Standard Operating Procedures <br /> Updated 09/2022 <br /> Page 3 of 24 <br />1. Navigation Overview <br />Getting Started <br />System Requirements: <br /> <br />• Internet Explorer 10 or above (JavaScript, <br />Cookies, pop-ups enabled), Google Chrome, <br />Mozilla Firefox, or Apple Safari <br /> <br />• High speed Internet connection <br /> <br />Log into your Projectmates site: <br /> <br />• Open Internet browser, go to <br />https://cityofsouthbend.projectmates.com/ <br /> <br />• Enter Username and Password <br />(Passwords are CaSe SeNsItIvE) <br /> <br />• Follow the onscreen instructions to allow pop-up <br />windows. <br /> <br />Forgot your password? <br /> <br />• Click on the Forgot your password? link. Enter <br />your username and click Email me. A link to <br />reset your password will be emailed to you. <br /> <br />My Work: <br /> <br />• For users working in multiple projects, <br />Projectmates offers a "Ball in Court" dashboard <br />view of action items and deadlines for all current <br />projects. <br /> <br />• Bar graph displays pending and overdue items. <br /> <br />• Click the module name next to the bar graph to <br />view item details. <br /> <br /> <br />My Projects <br /> <br />• Select a project and click the "Open" button OR <br />click on the project name; you are taken to the <br />selected project where you may begin your <br />work. <br /> <br />