Opening of Proposal - Coal Line Trail, Phase IIB (CE Services) Proj No. 122-035 - A&Z Engineering LLC

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CITY OF SOUTH BEND CE SERVICES: COAL LINE TRAIL PHASE IIB DES #2200199 11 APPROACH Coming together is the beginning. Staying together is progress. Working together is success. What To Expect: Key Steps to Success A&Z staff believe in our path to success. We have identified some best practices that keep any project on time, on budget, an d on par with client expectations. Our dedication to these practices showcases our commitment to client satisfaction and ability to methodically approach the projec t to ensure success. The client testimonials on this page and throughout our proposal speak to the efficacy of our approach. The A&Z staff is doing a phenomenal job on everything they’re doing with and for the City of Garrett. I see a long- standing working relationship with A&Z. Milton Otero, CPM, Planning Director, City of Garrett When…Warsaw looks at hiring an engineering firm to…inspect a project, we are looking for a firm that possesses the knowledge, experience, and personalities necessary to work with the public and successfully complete a project. …A&Z has not only met our expectations but exceeded the three criteria the city looks for when seeking engineering services. The City of Warsaw expects anyone who hires A&Z Engineering will share the same experience. Jeremy Skinner Planning Director, City of Warsaw Not only have I have found the quality of A&Z’s work to be very good, but their personal interest shown in seeing that their client’s needs are being met or exceeded sets them apart. Suzanne Handshoe Mayor, City of Kendallville Pre- Construction Meeting •Listening to Stakeholders •Pinpoint Potential Issues •Delegate Tasks •Identify Specifications •Set Meeting Schedule and Determine Dates •Pay Estimate Dates and Contracts Pre-Construction Walkthrough •Drone Pictures and Videos to Document Conditions •Identify Potential MOT Considerations •Verify Utilities that Could Conflict with Progress •Distribute Business Cards and Introduce Ourselves to Property Owners/Businesses Constant Contact •Regular Meetings •1:1 Communication with stakeholders •Virtual Meeting Options •Updates for the Public •1:1 Communication with Property Owners •24/7 Access to A&Z PM •Emergency Contacts Posted Documentation •Daily Work Report/Diary •Meeting Minutes •Punch-List •Pay Items •Testing Updates •Drawings •Construction Record •MOT Plans and Updates •Quality Control Plans •Certifications •Weigh Tickets •Final Construction Record Final Walkthrough •Stakeholders Join A&Z to Walk the Project Before Official Finalization •Ensure Expectations are Met •Final Construction Record Submitted no Later Than 45 days After Final Walkthrough Preparation •Site Visits •Drone Image Analysis •Utility Identification and Research •Traffic Studies •Research Current Public Opinion/Desires Throughout multiple projects the firm has shown me that it has my company’s best interest in mind, and the integrity of its employees and owners is evident in everything they do. As a nonprofit executive managing donor dollars, I must carefully monitor cost effectiveness in my projects, and A&Z constantly helps me do so… The engineers and project managers I have worked with at A&Z have been responsive, honest, fair, detail- oriented and extremely professional. They have gone above and beyond to anticipate and manage issues, and to ensure the quality of our projects. I truly appreciate working with an engineering firm I can count on to deliver quality work in such a professional, attentive and cost-effective manner. Lori Keys Former Executive Director, Aboite New Trails