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InfoSend Master Service Agreement - Utility Bill Printing and Mailing Services – InfoSend, Inc.
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InfoSend Master Service Agreement - Utility Bill Printing and Mailing Services – InfoSend, Inc.
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5/24/2022 3:20:16 PM
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5/24/2022 3:20:09 PM
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Board of Public Works
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Contracts
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5/24/2022
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InfoSend MSA <br />Rev. 7.31.2020 10 | P a g e <br />Exhibit B - InfoSend Fees <br />This Exhibit B is an integral part of and is subject to the terms and conditions of the Master Service Agreement (the “Agreement”) <br />between InfoSend, Inc. (“InfoSend”) and The City of South Bend Indiana (“Client”). This Exhibit B provides the Fees which InfoSend <br />shall bill to Client in exchange for Services. To the extent that any term is not expressly defined herein, it shall have the meaning set <br />forth in the Agreement. <br />Section 1. Price Escalations to InfoSend Fees <br />InfoSend Fees can be adjusted once every twelve (12) months to account for increases in the cost of materials, labor, and oth er <br />overhead costs. InfoSend reserves the right to increase InfoSe nd Fees on a yearly basis (starting with the first anniversary of the <br />Agreement date). The Client will be notified, in writing, at least thirty (30) days prior to such price increase. An amendmen t to the <br />Agreement will not be required if the Fees are chang ed, unless the terms or conditions of the Agreement have otherwise changed. <br />Postage fees can change at any time per USPS regulations and do not require an amendment to the Agreement. <br />In addition to this, if Client uses the Printing and Mailing Service, i t accepts that InfoSend reserves the right to pass on any <br />extraordinarily high increases to the cost of forms or envelopes at any time. The Client will be notified, in writing, at lea st thirty (30) <br />days prior to such price increase. <br />InfoSend pricing is predicated on Client representations of Client and Client User transactional usage. Should Client’s actual continuous <br />volume and/or recurring frequency deviate by more than thirty percent (30%) from what Client has represented to InfoSend in Section <br />2 below, then InfoSend reserves the right to invalidate the Fees listed in this Agreement. Should this rare situation arise then Inf oSend <br />will notify Client immediately and negotiate with Client in good faith to pass on any increased costs to Client, in line wit h actual Client <br />and Client User transactional usage. Should InfoSend and Client fail to agree upon updated Fees, InfoSend reserves the right to <br />terminate this Agreement with one hundred and eighty (180) days’ notice. <br />Section 2. Client Representations <br />Section 3. DPPM Fees: <br />Document Production Summary <br />Bills, Final Bills, Delinquencies One Page with <br />Return Envelope <br />One Page with Return Envelope <br />$0.119 per document <br />Letters <br />One Page with Return Envelope <br />$0.119 per document <br />Client Volume Assumptions <br />Customers Contacted or Billed Monthly <br />48,000 Printed Statements (Approximately) <br />Number of Batches Monthly <br />16-20
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