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Confidential & Proprietary Information of Ameresco, Inc. <br />Page 50 of 54 <br />ATTACHMENT H <br />TRAINING <br />Ameresco shall provide training on the intent, design, operating requirements and operational and <br />maintenance requirements for all ECMs installed. The following section defines the intent, personnel <br />to be involved, logistics, and tracking and documentation for the Training Plan that shall be provided <br />by Ameresco. The table below indicates total number of training hours per ECM. <br />Ameresco will implement a training program that involves classroom and hands-on/field training. <br />Training sessions will include a review of the overall installation and performance characteristics of <br />installed Energy Conservation Measures. Documentation will include review of O&M manuals, <br />drawings, and equipment specification literature. Facilities personnel, and select building occupants, <br />will receive comprehensive manuals for reference. The primary goal of Ameresco’s training program <br />will be to educate designated operations, maintenance, and building staff in the key areas that relate <br />to the ECMs installed throughout the project. Ameresco has identified three (3) levels of training <br />which may be required depending on the specific ECMs which are installed. Refer to the following <br />Training Matrix for applications of Training Levels. <br />•Level 1: For systems and equipment which are essentially direct replacements of existing <br />equipment, such that no additional skills will be required to perform operations and <br />maintenance functions, the training will be limited to a general overview of the equipment <br />installed, a review of the manufacturer’s O&M manuals, and an explanation of equipment <br />warranties. This level of training will provide operations and maintenance staff the familiarity <br />with the equipment that is installed, manufacturer’s recommended maintenance procedures, <br />and all warranty information. This training will be conducted one time and will include up to <br />8 hours of classroom instruction for all ECMs designated for Level 1 training. <br />•Level 2: For systems and equipment which are new to the site, and require some general <br />understanding as to their function and operation, training will include a minimum amount of <br />classroom instruction that will provide an overview of the specific technology selected, specific <br />equipment installed, review of the manufacturer’s O&M manuals, and an explanation of <br />equipment warranties. Following the classroom training session, a site tour will be scheduled <br />to view the specific installation and operation of the equipment. This level of training will <br />provide operations and maintenance staff with additional equipment details (including <br />equipment cut sheets), familiarity with the equipment that is installed, manufacturer’s <br />recommended maintenance procedures, and all warranty information. This training will be <br />conducted one time and will include up to 12 hours of combined classroom and field <br />instruction for all ECMs designated for Level 2 training. <br />•Level 3: For systems and equipment which are new to the site, and are more complex in <br />nature - training will be directed to facilities engineering and the operations and maintenance <br />staff. Level 3 training will require more extensive classroom training to discuss design intent, <br />specific system design, energy efficiency considerations, seasonal modes of operations, <br />comfort conditions, operation of individual components, emergency conditions, sequences of <br />operations, alarms, diagnostics, and any additional ECM specific information as required. This