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City of South Bend | Olive Street Phase 2 Road Improvements | Construction Inspection Services | 9 <br />QUALITY: Using best practices and <br />guidance from the City, our team will <br />develop standards for the bidirectional <br />flow of information between the field and <br />the office. On a project with direct impacts <br />to so many stakeholders, it is critical that <br />standard processes and procedures be <br />followed by all team members to ensure <br />the integrity of the information. <br />TEAMWORK: The DLZ team will function as <br />an extension of your staff, working toward <br />the common goal of a successful project. <br />DLZ will be the central component of the <br />overall project team consisting of the City, <br />INDOT, and DLZ. <br />COMMUNICATION: There are various <br />audiences and types of communications on <br />a project of this type. The highest priority <br />communications are those related to the <br />safety of the public and workforce on site. A <br />detailed communication plan for the project <br />will be developed for both inter and intra <br />project communications, including a robust <br />plan for needs related to public outreach. <br />SCHEDULE: We understand that delivery <br />dates are crucial on this project as delays <br />can affect when the unrestrictive use of <br />the trail will be available. The contractor’s <br />schedule will be monitored regularly, and <br />any deviations will immediately be brought <br />to the contractor’s attention for resolution. <br />COST CONTROL: The DLZ team will <br />be constantly vigilant for cost saving <br />opportunities on the project. This can be <br />accomplished through various avenues <br />including value added opportunities, <br />change order management, identifying <br />potential issues prior to causing a delay, <br />and managing inspection staffing levels. <br />SAFETY AND WORK SITE MANAGEMENT: <br />Safety of the worker and public are of <br />utmost importance. For this project, <br />eliminating pedestrian and worker <br />interactions that could create unsafe <br />conditions will be critical. The team will <br />scrutinize the staging, proposed work <br />plan and address deficiencies. We will <br />communicate with the City to inform you of <br />changes to site access in order to notify the <br />public and monitor safety and mobility. <br />PROJECT MANAGEMENT APPROACH <br />DLZ’s Commitment <br />to COVID 19–related <br />Safety Protocols <br />As an essential business, DLZ’s <br />continuity of services is integral to our <br />clients’ maintenance of our country’s <br />public infrastructure. In support of the <br />nationwide effort to stop the spread <br />of COVID 19, DLZ and its employees <br />follow all coronavirus protocols and <br />guidelines, updates, and revisions <br />issued by the States in which DLZ <br />provides services and the U.S. Centers <br />for Disease Control and Prevention. <br />We are all in this fight together. <br />We will continue our commitment <br />to serving our clients, in a safe <br />manner, and quickly updating our <br />procedures as new developments <br />occur. Elements of this Proposal have <br />taken current circumstances and our <br />precautions into account. However, <br />please understand that how we <br />operate in this environment is subject <br />to change. Many of our clients have <br />their own safety-related agreements <br />and protocols, and we are open to <br />your own requirements as part of our <br />proposed project partnership with you.