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<br />Central Services Division <br />1045 West Sample Street <br />South Bend, Indiana 46619 <br /> <br />The Board will award the bid to the lowest responsible and responsive bidder. If the bid <br />is not awarded to the lowest bidder, the factors used to justify the awards will be stated <br />in writing at the request of any bidder. <br /> <br />The Board reserves the right to reject any and/or all bids or portions thereof and <br />to waive any irregularities or informalities. Y__N__ <br /> <br />SERVICE FACILITY <br /> <br />The successful bidder must have access to a service facility. Bidders must list below <br />the nearest service facility and parts department to the purchaser. <br /> <br />Facility Name: _____________________________________________________ <br /> <br />Address: _____________________________________________________ <br /> <br />Phone Number: _____________________________________________________ <br /> <br />Contact Name: _____________________________________________________ <br /> <br />Approximate Miles <br />From Purchaser: _____________________________________________________ <br /> <br /> Y___N___ <br /> <br />1.7 REFERENCES <br /> <br />All bidders must submit a list containing a minimum of ten [10] customers who are <br />operating a similar model ambulance as described in this specification. The <br />customer reference list shall contain the Department name, address, phone number <br />and contact person. <br /> Y___N___ <br /> <br />1.8 QUALITY ASSURANCE <br /> <br />To ensure the purchaser that proper engineering and production control guidelines <br />have been implemented, the ambulance manufacturer shall employ an integrated <br />quality and process control program including specific process controls for facets of <br />the manufacturing process deemed to be critical. These critical elements of the <br />process shall be documented and that documentation shall be available not only to <br />manufacturing personnel but also customers who visit the manufacturing facilities. <br />The critical elements shall be denoted on the vehicle control document, which <br />accompanies the vehicle through the manufacturing process. A sample of this <br />document shall be available to the purchaser upon request. A continuous series of <br />inspections shall be performed and signed off on the vehicle control document and <br />shall include but not be limited to the following: <br /> <br />Visual inspection of the body, welds, and exterior attachments. <br />