Revised City of South Bend Disparity Study Report

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CCS of South Bend Disparity Study 2020 economy through public meetings, focus groups with business owners and stake- holders, an electronic survey and interviews with City staff. Based on the results of these extensive analyses, we have made recommendations for the City's equity and inclusion contracting policies. C. Study Findings 1. Experiences with Obtaining City Contracting Opportunities To explore the experiences of businesses seeking opportunities on City con- tracts, we solicited input from 110 individuals and stakeholder representatives about their experiences and solicited their suggestions for changes. Obtaining work on City projects: Many minority and woman owners reported that they continue to encounter discriminatory attitudes, stereotypes and neg- ative perceptions of their qualifications, professionalism and capabilities. While sometimes subtle, these biases impact their attempts to obtain City and private sector contracts. Race- and gender -conscious program: These types of barriers led minorities and women to unanimous agreement that M/WBE goals remain necessary to level the playing field and equalize opportunities. Aspirational or voluntary approaches were reported to be ineffective. Access to information and networks: Minority and women entrepreneurs felt excluded from the networks necessary for success. Many participants com- mented on barriers to City contracts in particular, and access to information about opportunities were mentioned as a frustrating challenge. Contracting processes and requirements: Contract size is a major impediment to M/WBEs performing work for the City, especially as prime vendors. Several business owners described barriers to the City's procurement process and con- tract specifications, such as insurance requirements. Outreach to small and certified firms: One suggestion to help increase knowl- edge of the City's contracting processes was for the City to conduct more out- reach to M/WBEs and small local firms. Support and capacity building: Another recommendation was to provide sup- port for minority and women entrepreneurs through capacity -building initia- tives for small firms. A lack of business resources to help entrepreneurs, M/WBEs and small firms was reported. 01010 Colette Holt & Associates, All Rights Reserved.