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24050 NORTHWESTERN HIGHWAY <br /> <br />BLUEWATER <br />SOUTHFIELD, Ml 48075 <br />SERVICE & SUPPORT <br />Bluewater offers field service and support services to our clients. Our service department provides quick response <br />times and solutions to clients who contact our general helpdesk or need equipment diagnosis. With the <br />t options to choose from based on your particular needs and <br />criticality of the systems deployed. Our service offerings include four-hour, eight-hour, next business day, and <br />depot repair services. We are confident that we can provide a service solution that is tailored to meet your <br />requirements. <br /> <br /> <br />CUSTOM <br /> <br />With our experience and creativity, we can bring any technology solution to life. We thrive on the challenges in <br />this business and often take on projects other companies may shy away from because we know we have the <br />skillset and knowledge to make it happen. <br /> <br />MISSION STRATEGY <br /> <br />It is our mission to expand our reputation as a premier technology provider. This includes providing our staff <br />with technical training and the capabilities necessary to deliver solutions based on the best technology available. <br />vision. <br />We consistently look to establish long term business partnerships with our clients, rather than narrowly looking at <br />applications on a one-time basis. We believe if we are able to provide our clients with creative solutions at cost <br />effective prices, along with well executed design, engineering, rollout and installation, they will call on us for all <br />of their audio visual and technology needs, from beginning to end. With our experience and creativity, we can <br />bring any technology solution to life. We thrive on challenges and often take projects other companies may shy <br />away from because we feel confident in executing successfully. <br />In addition to our business relationships, -term business strategies include but are not limited to: <br /> Offering the most current rental & staging inventories in the country <br /> Maintaining highly competent, skilled, and well-trained teams in the industry <br /> Achieving a controlled rate of growth while identifying and protecting the uniqueness of our organization <br /> Obtaining and offering the most current technology possible <br /> <br /> <br />PROJECT APPROACH <br /> <br />Project Team Development A cross-functional team consisting of personnel from design, engineering, <br />installation, programming, project management and sales is comprised to manage all aspects of the project. <br /> <br />Project Kick-Off A project kick-off meeting is conducted upon award of a new contract. This initial meeting is <br />an opportunity for the team members to initiate a project plan and determine the necessary resources. <br /> <br />Final Design & Engineering The design and engineering team identifies any required design changes and <br />makes the appropriate adjustments. Client design review meetings are scheduled to ensure project specifications <br />and requirements are met and design documentation is approved for installation. <br /> <br />Equipment Procurement Equipm Long lead-time <br />items are identified and reviewed with project team. Equipment receipts are tracked to ensure the installation <br /> <br />