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misconduct, examine how the police bureau conducts <br />its internal affairs investigations, and publicize what <br />they learn. <br />• PIIAC commissioners—even though they make up the <br />city council—do not have the power to overrule the <br />chief’s decision to sustain or not sustain complaints. <br />Police administrators are likely to feel it is important <br />that the ultimate decision remain with the department. <br />Complainants may feel frustrated that elected officials <br />do not have the final say in their cases. <br />• Because the auditor works for the mayor, the chief <br />executive is free to increase or decrease the hours she <br />devotes to PIIAC. <br />For further information, contact: <br />Examiner <br />Police Internal Investigations Auditing Committee <br />1221 Southwest Fourth Avenue, Suite 340 <br />Portland, OR 97204–1995 <br />503–823–4126 <br />Bret Smith <br />Commander, IA Unit <br />Portland Police Bureau <br />1111 Southwest Second Street <br />Portland, OR 97204 <br />503–823–0236 <br />The Rochester, New York, <br />Civilian Review Board: Trained <br />Mediators Review Citizen <br />Complaints <br />Background <br />In 1976, after community groups expressed serious <br />concern when police officers killed a woman who was <br />brandishing a knife, the mayor appointed a commission <br />to explore how to improve police-community relations <br />and reduce the use of excessive force. One of the panel’s <br />recommendations was a citizen review process. As a <br />result, the city council approved legislation establishing <br />a Complaint Investigation Committee, consisting of <br />review panels with two command police officers and one <br />citizen that met at police headquarters to review com- <br />pleted IA investigations. In 1984, the council changed <br />the composition of the panels to include two civilians <br />and two command officers and established a conciliation <br />process. In 1992, the council renamed the committee the <br />Civilian Review Board (CRB), excluded any police rep- <br />resentation, and moved the reviews to the city hall. <br />The city council contracts with the Center for Dispute <br />Settlement to train and provide the panelists and arrange <br />for the reviews. Founded in 1973 by the American <br />Arbitration Association, the center is the third oldest not- <br />for-profit dispute resolution organization in the Nation. <br />It offers alternative dispute resolution options to the court <br />system and trains community members to conduct con- <br />ciliation. The city council chose the Center for Dispute <br />C HAPTER 2: CASE S TUDIES OF N INE O VERSIGHT P ROCEDURES <br />46 <br />THUMBNAIL SKETCH:ROCHESTER <br />Model: citizens review cases (type 2) <br />Jurisdiction: Rochester, New York <br />Population: 221,594 <br />Government: strong mayor, city council <br />Appointment of chief: mayor nominates, council <br />approves, mayor may remove <br />Sworn officers: 685 <br />Oversight funding: $128,069 <br />Oversight staff: one full time, three part time <br />The Rochester City Council contracts with a local <br />dispute resolution center to set up three-member <br />panels of trained, certified mediators to review <br />internal affairs cases.The panels establish findings <br />that the chief considers along with IA’s findings in <br />imposing discipline.The panels also may recommend <br />change (related to the cases it reviews) in depart- <br />ment policies, training, and IA investigation proce- <br />dures. In a separate process, the dispute resolution <br />center conducts about 10 formal citizen-police <br />conciliations each year.