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general orders that the examiner prepares for them— <br />before the examiner submits it to the full citizens adviso- <br />ry board at a public session for review and approval. The <br />examiner submits the approved report to PIIAC. <br />During her first year in 1994–95, Lisa Botsko, the exam- <br />iner, used to send 60 percent of cases back to IA for <br />additional work; by 1998, this had declined to 20 percent <br />because “IA had figured out what I was looking for.” <br />Botsko heard investigators saying, “Be careful, or PIIAC <br />will send it back.” (See “Auditors Have Identified <br />Problems With IA’s Investigations.”) Internal affairs also <br />improved its reports because the bureau improved its <br />training and guidelines for IA investigators. <br />PIIAC (city council and mayor) <br />The city council conducts PIIAC business once or twice a <br />month during its regular weekly meetings. The council <br />may piggyback other council work onto the PIIAC agen- <br />da; at other times, council members may not meet as <br />PIIAC for 2 or 3 months because no appeals reach them. <br />The examiner schedules the meetings and the mayor <br />chairs them. <br />Typically, PIIAC hears one or two appeals a month. <br />Sessions are open to the public and are televised by a <br />local television cable channel. The complainant may <br />come to the meeting, and someone is present from IA <br />to answer questions. The committee has the power to <br />compel attendance, testimony, and the production of <br />documents and can administer oaths. <br />The adviser and auditor present each case, and the com- <br />plainant comments. While the subject officer may sit in <br />with the other members of the audience, he or she is not <br />questioned because the auditor listens in advance to the <br />taped IA interviews and, as needed, has already requested <br />IA to ask any questions of the officer she felt were omit- <br />ted. Commissioners ask questions throughout. Each com- <br />missioner then comments on the case and votes in public. <br />A majority rules. The committee informs the chief in <br />writing of one of the following: <br />• No additional investigation is warranted. <br />• IA should reopen the case to conduct additional <br />investigation and report its findings to PIIAC. <br />• The finding should be changed (see “When PIIAC <br />and IA Disagree on a Finding”). <br />C HAPTER 2: CASE S TUDIES OF N INE O VERSIGHT P ROCEDURES <br />44 <br />AUDITORS HAVE IDENTIFIED PROBLEMS WITH IA’S INVESTIGATIONS <br />The types of problems Lisa Botsko, the first examiner, and citizen advisers found in the past with some IA <br />investigations have included: <br />• Interviewing only officers and no neutral witnesses. <br />• Neglecting to interview one or more important witnesses. <br />• Not taking photographs at the scene. <br />According to Botsko, leading questions asked by IA investigators remained a problem—for example, asking,“Was <br />the subject being deliberately provocative and antagonistic to you?” instead of asking,“How was the subject <br />behaving toward you?” On one occasion, IA investigated two officers who had arrested a juvenile for a sex crime <br />without contacting the boy’s parents before removing him from school. On the audiotape of the interviews, the IA <br />investigator examined the parents “under a microscope,” but not the officers—for example, challenging the par- <br />ents’ statements but not the officers’.The investigator asked a civilian witness,“What do you mean the officer was <br />screaming?” but did not ask the officer to describe his own behavior. <br />Botsko and the auditors also have criticized IA and precinct sergeants for not following consistent procedures in <br />collecting evidence regarding citizen complaints, writing reports, and including documentation in the case file. <br />When Botsko reported to IA in 1997 that the precinct sergeants were not producing consistent reviews, the <br />police bureau agreed to implement annual training for sergeants on how to prepare misconduct reports.