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G <br />Garrity decision 100, 143 <br />goals of citizen oversight 109, 127–128 <br />H <br />hearings, vignettes of 23, 24, 35, 38 <br />help with setting up citizen oversight 137–141 <br />experts 26, 30, 36–37, 40, 46, 51, 55, 61, 68, <br />140–141 <br />organizations 137 <br />program materials 137–139 <br />publications and reports 139–140 <br />I <br />internal affairs 3, 10, 13, 43, 44, 58–59, 71, 97, 109–111, <br />120, 129, 143, 145–146, 147–149 <br />International Association for Civilian Oversight of Law <br />Enforcement 87–88, 88, 98, 119, 137, 141 <br />investigators, citizen 88–90, 112–114, 124–125 <br />intake 124 <br />K <br />Kansas City 89 <br />L <br />legal basis for citizen oversight 98 <br />limitations to citizen oversight 12–15 <br />Los Angeles County 11 <br />M <br />media involvement 28, 30, 45–46, 96 <br />mediation 20, 35, 49, 60, 64,72,74–80, 105 <br />Minneapolis 9, 11, 13, 17, 20,30–37, 72, 74–76, 78–79, <br />80, 81, 84, 85, 86, 87, 88, 89, 90, 94, 96, 98, 100, 102, <br />105, 112, 113, 116–117, 117, 119, 125–127, 135 <br />models of citizen oversight 6, 17–18, 134 <br />monitoring 124–127 <br />N <br />National Association for Civilian Oversight of Law <br />Enforcement 137, 141 <br />New York City 12–13, 77, 125 <br />O <br />objectives of citizen oversight (see goals of citizen <br />oversight) <br />Omaha 86, 120 <br />ombudsman (see Boise, Flint) <br />openness of procedures 19, 20,103–104 <br />Orange County 10, 20,37–40, 70, 71–72, 81, 85, 86, <br />86–87, 87, 88, 90, 96, 97, 99, 100, 101, 103, 111, 114, <br />115, 117 <br />outreach 94–97, 151–154 <br />P <br />panelists (see board members) <br />planning checklist xiii <br />policy and procedure recommendations 10, 18, 20, 25, 39, <br />43, 45, 49, 60, 66, 69–72 <br />politics 30, 36,104–105 <br />Portland 10, 17,41–46, 71, 72, 73, 80, 81, 90, 98, 100, <br />102, 104–105, 105, 114, 115, 116, 119, 120, 138, <br />147–149 <br />public forums 12, 24–25, 26, 34–35, 65–66 <br />R <br />resources (see help with setting up citizen oversight) <br />retaliation for filing a complaint 95 <br />ride-alongs 88 <br />Rochester 9, 20,46–51, 71, 74, 77–78, 79, 80, 84, 85, 86, <br />87, 88, 101, 102, 103, 105, 112, 117, 119, 124, 125, 129, <br />145–146 <br />166 <br />I NDEX <br />Citizen review programs are listed by jurisdiction, not by official title (e.g.,“Rochester,” not “Civilian Review Board.”Citizen review programs are listed by jurisdiction, not by official title (e.g.,“Rochester,” not “Civilian Review Board.”)