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in an attempt to intimidate the officers into less aggres- <br />sive enforcement. Jurisdictions also must decide whether <br />unsustained complaints will be included in the tally. <br />While officers may object to this practice, one lieutenant <br />reported that an officer who has accumulated 10 unsus- <br />tained cases may indeed be getting into trouble, and, at a <br />minimum, his or her supervisors need to be told to inves- <br />tigate whether there is a problem that requires corrective <br />action before it escalates. <br />Police Accountability: Establishing an Early Warning <br />System involves a national evaluation of early warning <br />systems that discusses their benefits and limitations in <br />detail.8 <br />* * * <br />The success with which oversight systems are able to <br />improve police and sheriff’s departments’ policies and <br />procedures, conduct mediation, and assist with an early <br />warning system depends crucially on the number, skills, <br />impartiality, and dedication of their staff. The following <br />chapter addresses the issues involved in staffing an over- <br />sight system. <br />Notes <br />1. Luna, Eileen, and Samuel Walker, “A Report on the <br />Oversight Mechanisms of the Albuquerque Police <br />Department,” prepared for the Albuquerque City Council, <br />1997: 128–129. <br />2. San Francisco’s Office of Community Complaints <br />(OCC) also drafted a policy for crowd control in <br />response to citizen complaints that officers were handling <br />demonstrations by yelling “disperse” and then scattering <br />the demonstrators by using their batons. The department <br />adopted OCC’s recommended policy that officers ensure <br />that demonstrators have enough time to disperse and that <br />there are enough avenues to leave the scene. Oversight <br />bodies in both San Francisco and Berkeley may have <br />been especially active in addressing their police depart- <br />ments’ behavior in crowd control situations because of <br />the unusual number of demonstrations the two cities <br />experience. <br />Both cities also were working with the police to improve <br />officers’ handling of mentally ill persons. Officials in <br />Albuquerque also are concerned about this problem. <br />The National Institute of Justice, the research arm of <br />the U.S. Department of Justice, has published an Issues <br />and Practices report entitled Police Response to Special <br />Populations: Handling the Mentally Ill, Public Inebriate, <br />and the Homeless (Finn, P.E., and M. Sullivan, <br />Washington, D.C., 1987, NCJ 107273) that describes <br />efforts in 10 jurisdictions to enhance police and sheriff’s <br />departments’ efforts to handle the mentally ill misde- <br />meanor offender. <br />3. Vera Institute of Justice,Processing Complaints <br />against Police in New York City: The Complainant’s <br />Perspective,New York: Vera Institute of Justice, 1989. <br />4. Independent Commission on the Los Angeles Police <br />Department,Report of the Independent Commission on <br />the Los Angeles Police Department,Los Angeles: City of <br />Los Angeles, 1991. <br />5. “Kansas City Police Go After Their ‘Bad Boys,’”New <br />York Times,September 10, 1991; “Wave of Abuse Claims <br />Laid to a Few Officers,Boston Globe,October 4, 1992, <br />cited in Walker, Samuel, “Revitalizing the New York <br />CCRB: A Proposal for Change,” unpublished paper, <br />Omaha: University of Nebraska, Department of Criminal <br />Justice, September 1997: 5. <br />6. U.S. Commission on Civil Rights,Who Is Guarding <br />the Guardians? A Report on Police Practices, <br />Washington, D.C.: U.S. Commission on Civil Rights, <br />1981. <br />7. Luna and Walker, “A Report on the Oversight <br />Mechanisms of the Albuquerque Police Depart- <br />ment,” 137. <br />8. Walker, Samuel, and Geoffrey P. Alpert,Police <br />Accountability: Establishing an Early Warning System, <br />IQ Service Report, vol. 32, no. 8, Washington, D.C.: <br />International City/County Management Association, <br />2000. <br />C HAPTER 3: OTHER O VERSIGHT R ESPONSIBILITIES <br />82