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CITY OF SOUTH BEM) OFFICE OF THE CLERK the landlords or apartment owners come into compliance, I know that that's a great undertaking. So, I appreciate you working with us and everyone involved to get those done. She continued, There was some illegal dumping that was done, specifically tires, in my area and you guys helped with that. There was an alternative site for that. Where is it that you could take tires to locally? Ms. Skibins replied, The recycling center. I would have to look up the address. Committeemember Broden stated, The Solid Waste Management District on Kerr or Mishawaka. Ms. Skibins stated, I think there is a limit to like five(5) per person, or something like that. Councilmember McBride followed up,And also I just wanted, for clarity,with calling 311,there's a process when someone has a complaint to have the specific address in order to have a response. And then those,all those calls or complaints are documented.And I know sometimes the neighbors or residents may get frustrated if they feel like nothing is being done. But there is a process and a certain amount time for you to call or make contact before any penalties or legal action can take place. So, I just wanted to, you know, make sure sometimes these are not things that civilians would know. Ms. Skibins replied,Yes. And the difficult part also is that I was talking about the software earlier. It's very difficult. You used to be able to do the public facing side of like the citizens portal for Accela. You could see if there was a recent complaint against a certain address.That's not working properly now. So,what we are finding out is that people are assuming that there was nothing done, or the call was not entered, or it never made it to Code Enforcement when that's not necessarily the case. It just does not show up on the citizen's portal,unfortunately. Councilmember McBride stated, My other questions I will yield for email. Committee Chair White stated,Thank you for your presentation. I'm going to see if there's any one in the public wishing to ask questions of Code. We only have until about 6:30 p.m., and then we're going to go directly into the Office of Inclusion and Diversity. I'm going to ask the Council Members to yield your questions until we've had opportunity for public input because I see a number of individuals are here. I'm just assuming that you are here in terms of listening to the presentation. I wanted to give you some time to ask questions in regard to the Office of Inclusion and Diversity. So, we are going to ask you to make any statements or questions. We're going to give you three(3)minutes and then we're going to go directly to the next presentation. Committee Chair White then opened the floor to members of the public wishing to speak. Sue Kesim, 4022 Kennedy Drive, stated, I wanted to compliment Code Enforcement for showing up to neighborhoods. The neighborhood meetings and being responsive, I think that's been great. I also wanted to commend the Animal Shelter for lowering euthanasia rates thirty-three (33%). That's just really great. Where I had my question was, I see that under the microchips it's going down seventeen percent (17%). This is a concern to me because I hoped that the chip and tag program would come back. It was very successful, and we had a lot of people show up. People could get their animals microchipped for a very small fee.A lot of people can't afford the microchip EXCELLENCE ACCOUNTABILITY INNOVATION INCLUSION EMPOWERMENT 455 County-City Building 227 W.Jefferson Bvld South Bend,Indiana 46601 p 574.235.9221 (574.235.9173 TTD 574.235.5567 www.southbendin.gov 16