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CITY OF SOUTH BEND OFFICE OF THE CLERK us the flexibility to retain technical talent in the wake of these software implementations. We've actually seen software implementations, especially around the 3-1-1 service portal, delayed as a result of turnover in that department. And we're hoping that this will help us retain technical talent for longer. Of course,the City should never expect to pay competitive market prices for these types of positions, but increasing these marginally will, I think at the very least one (1) goal I have in my mind, be perhaps at the twentieth (20th) percentile of what comparable market rates in South Bend look like. The Applications team, again, will be integral to our software implementations and just general automation here at the City. And certainly, in the wake of the Fiscal Curb and not wanting to increase the head count here in our department. We see this modest bump, the raise, as a way that we can retain that talent internally. Especially in the wake of cutting professional services. She continued, In relation to that, the Business Analyst team is key for a lot of the software implementations and process improvements. We are proposing that one (1) business analyst position turn into a Manager of Business Analytics. That position would create a new mid-level tier in that team, which actually exists in every other team in Innovation and Technology. And again, we're hoping this creates less turnover. It will be available for retaining talent and tacit knowledge around process improvement and tacit knowledge around software. And then we're also proposing another Business Analyst become a Design Specialist. This, of course, will help with our developmental priorities around user friendly technology, civic user testing and supporting the 3-1-1 digital service portal. Committee Chair White stated, I'm just going to ask you, because you know I'm trying to be mindful of time, and I know there's going to be questions that we have, so if you could just highlight the special initiatives, or we could just read through those, and then ask questions with the latter part of the presentation. Because we have three(3)more departments to go through. And I do know there are going to be some questions. Ms. Riedl stated, Right, so I'll just go right to the special initiatives then. One(1) special initiative is the Bloomberg Mayor's Challenge. I'm happy to address any questions if you have more. A really interesting summary is on this slide(referencing a slide in the presentation). There's external funding for this transportation benefit pilot. But we continue to build up here in South Bend. And we have hired a director for this position. And then we're actually moving forward this year with a pilot. And starting with employer partners here in South Bend are taking some support for these pilots as well. I'm happy to go into more detail if you have questions but that's one (1) special initiative to bring to light in Innovation and Technology. Committee Chair White stated, I think an organizational chart will be very interesting and any new positions, if they could somehow be highlighted because we have it in our power point. But when you look at it from an organization perspective it would be a lot easier to look through. Administration and Finance Dan Parker, City Controller for the City of South Bend with offices located on the 12th floor of the County-City Building, stated, All right, I will be short in the interest of time and making sure that we give the opportunity for questions both for Council and members of the public. Department for Administration and Finance. We want to make sure we are increasing transparency in financial reporting in 2020. The reason for this should be fairly obvious, people who receive our reports EXCELLENCE ACCOUNTABILITY INNOVATION INCLUSION EMPOWERMENT 455 County-City Building 227W Jefferson BvId South Bend,Indiana 46601 p 574 235 9221 i 574.235.9173 TTD 574.235.5567 wwwsouthbendin.gov 4