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Agreement Renewal for Renewal of Sole Source Software and System for Location, Alert and Analysis of Gunfire - ShotSpotter
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Agreement Renewal for Renewal of Sole Source Software and System for Location, Alert and Analysis of Gunfire - ShotSpotter
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Last modified
4/9/2025 8:35:17 AM
Creation date
2/12/2020 9:34:05 AM
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Board of Public Works
Document Type
License Renewal
Document Date
2/11/2020
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rL 'i; <br />STM�� �. <br />i�ci�i� <br />a�1 w # i i•i iw 1 • <br />EXHIBIT B - System Configuration and Service Levels <br />SST will deploy or have, deployed a ShotSpotter Flcox system over the agreed upon coverage area. The system will <br />be: de sagiaed to detect at least So" of the unsaappressed outdoor gunfire, with a location accuracy to the <br />shooter's <br />deployment <br />within 25 a�Taeters„ after sensor calibration. These performance levels are predicated on the <br />nt of sensors at all such sites, the foregoing performance levels may be compromised. <br />The sensors send incident information to a server in a SST hosting facility via third party cellular, wireless or <br />wired networks. SST is not responsible for outages on the third party networks. SST will be responsible for <br />installation and maintenance of the sensors and cost of the sensor communications to the hosted location <br />server. The hosted server infrastructure (exclusive of communications networks) shall be maintained at 99.9% <br />application availability exclusive of scheduled maintenance that SST will make reasonable efforts to coordinate <br />with the customer. <br />The connection between the reviewer's console and the Customer's Alert Console is secured using a secure <br />message protocol over http connection, where individual messages are encrypted using the same Public Key <br />Infrastructure ("PKI") as a secure VPN connection. <br />Providing local access to the internet for the Alert Console is the responsibility of the Customer, as is providing <br />a work station with access to the internet. The Customer may choose to set up multiple sessions of Alert Consoles <br />as a form of redundancy. <br />Copyaght©20 &S SST, I'nr' ap aigdrYs resrrawa d. ShofSpofter F W" $?*o Sponer@, SlaotSpotter Gunihot Location System@ and the ShotSpotter logo are trademarks of SST, Inc'". <br />SST aaad ShotSpotter techno yr is promscWd by one or more issund US, aod foreign patents, wish oOrer domestic and foreign patents pending. <br />
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