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TM rml ShotSpotter Services Agreement— <br />r <br />L10j",SST Standard Terms, Conditions and Support (Domestic) <br />The purpose of the Reviewed Alert Service is to provide incident data to the Customer, reviewed, analyzed and <br />classified in the manner described above, in situations where the analyst's qualitative confidence that an incident <br />is or may be gunfire meets the criteria set forth above. However, it is the sole responsibility of the Customer <br />to interpret the data provided, and to determine any appropriate follow-up reaction or response, including <br />whether or not to dispatch emergency responder resources based on a Reviewed Alert. SST does not undertake <br />any obligation, duty or responsibility for reaction, response, or dispatch decisions, which are solely and <br />exclusively the responsibility of Customer, or for the consequences or outcomes of any decisions made or not <br />made by the Customer in reliance, in whole or in part, on any services provided by SST. <br />The Incidents & Reports Portal provides the Customer with full and immediate access to all incident history <br />including the same information SST uses in its internal review process. This information includes, among other <br />things, the initial incident classification and any reclassifications of an incident, incident audio wave forms, and <br />incident audio files. This enables the Customer to perform its own incident reviews and run various reports. This <br />data access is available as long as the Customer is under active subscription. <br />Copyright© 2015 SST, Inc' . All rights reserved. SholSpolier Flex' SholSpolier(D, SholSpolier Gunshol Location System@ and the ShotSpollerbgo are trademarks of SST, lncl1 <br />SST and SholSpolier technology is protected by one or mote issued U.S. and foreign patents, with other domestic and foreign patents pending. <br />