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In addition to the fees and expenses due ADS] hereunder, there shall be added an amount equal to <br />any tariff, duties and/or sales or use taxes or any kind of tax or fee in lieu thereof imposed by any <br />government or governmental agency with respect to services rendered by ADSI under this agreement. <br />The Customer agrees to provide and maintain adequate communications equipment and lines for <br />ADSI to adequately and conveniently provide the remote support due under this agreement. Inability of <br />ADSI to perform due to lack of or breakdown of such customer equipment shall not be deemed a default <br />under this agreement. <br />The Customer agrees to provide ADS[ all memory dumps, sample data, and other information and <br />materials deemed necessary by ADSI for support of the Customer's software. <br />The Customer shall inform ADSI in writing of any modifications made by the Customer to the <br />software. Support of customer modifications is outside the scope of ADS] support packages. <br />All new developments, enhancements, documentation, etc., are governed by the software license <br />agreement of the parties. The Customer has no proprietary interest in them under this agreement. <br />In the event of termination after the first year, the amount due ADSI shall be prorated, based upon <br />the time in the last renewal period ADSI was obligated to provide support. <br />Problem resolution is handled on a first come, first serve basis within the following priority <br />groups: Systems that are completely down have priority over operational systems; Operational systems <br />subject to externally defined deadlines (IRS, State, Federal, etc.) have priority over non -deadline systems. <br />Accepted this the ! day of „ 20/1 <br />CUSTOMER APPLI?0'N?A SYSTEMS, INC. <br />BY: <br />Legal Name Autl <br />BY: <br />Authorized Agent <br />ge ................. . nt <br />;board of Pu,hfic <br />ADSi Software covered by this agreement: <br />Records Informations Mgt <br />Arrest <br />Property & Evidence <br />Master Name & Vehicle Index <br />Traffic Citation <br />Warrant Control <br />OLTP Monitor <br />Field Interview <br />Juvenile Arrest <br />