Laserfiche WebLink
Supplemental Terms and Conditions: Cloud Services Agreement <br />The terms and conditions detailed herein are provided to Customers who purchase Cloud <br />Server, Storage, Backup as a Service (Baas), or Disaster Recovery as a Service (DRaaS) delivered <br />over the Microlntegration Network. This Supplement is governed by, and incorporated into, the <br />Master Products and Service Agreement between the Parties. <br />1. GENERAL: DEFINITIONS <br />1.1 Service Description. Cloud Services are an Infrastructure as a Service ("laaS") offering. <br />Cloud Services provide Resource Pools, Bare Metal Servers and/or Private Cloud Storage. <br />The Services are hosted in a microlntegration Managed Data Center. <br />1.2 Definitions. Unless otherwise defined herein, capitalized terms in these terms and <br />conditions shall have the definitions attributed thereto in the Master Products and Services <br />Agreement. <br />"Managed Cloud Servers (MCS)" - virtual servers that utilize customized compute, <br />memory, and storage resources and are controlled by a micro Integration managed <br />hypervisor. The compute and memory components may be allocated together in one of <br />the following ways: <br />0 1. Dedicated - 100% of purchased compute and memory is available at all <br />times. <br />0 2. Flexible - Dynamic availability of the compute and memory components.. <br />« "Managed Private Storage (MPS)" - logically segregated storage capacity presented to <br />the customer as an iSCSI volume or NFS share. If Managed Private Storage is purchased <br />in conjunction with a Managed Cloud Server, storage data transfer between the MCS <br />and MPS switch fabric is provided at no additional charge. <br />• "Performance MPS" - SAN storage provisioned as RAID 5 and consists of 15,000 rpm SAS <br />drives with SSD cache. Storage QoS is utilized to provide 1000 IOPS per TB purchased. <br />This storage is ideal for high 10 servers. <br />"Capacity MPS" - SAN storage provisioned as RAID 6 and consists of 7,200 rpm <br />Enterprise SATA drives with SSD cache. Storage QoS is utilized to provide 500 IOPS per <br />TB purchased. This storage is ideal for medium 10 servers. <br />Page 1 of 5 <br />