QPA Purchase - Network Solutions Incorporated - Howard Park IT Infrastructure

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Mr- Scope of Work ,,,," etworkSolutions Network Solution Inc. views the successful completion of this project as a partnership between themselves and City of South Bend. The following section provides the scope of work each is responsible for throughout different phases of this project. NSI's professional services were determined based upon the identified items described below. Any items not identified in the scope below are likely out of scope and would require a change order to be included/completed. Division of Labor —Switching Equipment Delivgry . City of South Bend will designate a location for all ordered equipment to be delivered to. This location should provide a secure temperate area for storage and staging of equipment. • City of South Bend will transport equipment to each respective installation location, if the install location is at a different address from the shipping location. Proiecct Preparation, . City of South Bend will provide NSI access to existing network configurations and documentation. Having information such as network drawings, expected failover behaviors, security policies, management addresses, passwords, licenses, running configurations, and device settings helps NSI develop a proper migration strategy for installation and configuration. . City of South Bend will provide an expected window of time that changes can be made to the network including those identified as disruptive. . City of South Bend will provide a list of critical services that must be functional in order for testing to be considered successful. . NSI will develop configuration scripts that provide the functionality required for the design. When replacing equipment, NSI will update administrative aspects of the configuration to the latest standards, but network services or topology changes (renumbering VLANs, creating new subnets/interfaces, and inserting new features) are not considered in -scope unless otherwise specified in the design section. . NSI will apply labeling to equipment for easy identification as requested. Hardware Installation . City of South Bend will ensure timely access to the equipment installation area. Installation delays caused by access restrictions may be billable on a per occasion instance. o NSI will assemble the new equipment including installation of rackmount hardware, modules, and power supplies, and install the devices in the designated equipment racks unless otherwise specified above. « NSI will configure the equipment according to the agreed upon design. o NSI will configure new equipment as specified in the design to interoperate with existing equipment. If additional devices outside the scope of the initial design are required to be reconfigured, a change -order will be created for the additional labor cost. Testing . City of South Bend will test access to their critical services identified in the testing plan. • NSI will verify proper operation of the installed equipment as identified in the testing plan. At the completion of testing all devices should be capable of passing traffic through their uplink port, being remotely managed, and have had a backup copy of their configuration taken. Division of Labor —Wireless gg pment Dglivery . City of South Bend will designate a location for all ordered equipment to be delivered to. This location should provide a secure temperate area for storage and staging of equipment. s City of South Bend will transport equipment to each respective installation location, if the install location is at a different address from the shipping location. Pro'ect Preparation . City of South Bend will provide floorplans of each building where wireless equipment is being installed into www.nsil.com WI°IY we do is as important as IMT' we do (574) 271-0900 :51, �— .w.. .. _