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f)AQUITAS <br />SOLUTIONS <br />4 Additional Terms and Conditions <br />The following terms apply: <br />The term of this contract is March 1, 2019 — February 29, 2020 <br />This one (1) year contract that will auto -renew unless written notice is given no later than sixty (60) prior to <br />contract renewal <br />Once this contract is signed it cannot be cancelled <br />Maximo Managed Services includes Maximo Core software <br />Maximo Managed Services will be delivered so reliable access to the City's environments must be provided <br />Unused hours do not roll to the next month, but future contract hours can be used in earlier months <br />Additional hours per plan are billed at $225 per hour. No additional hours will be used without the City's <br />consent <br />Plans require yearly, upfront payment due NET30 <br />Integrations, Java Customizations, IT Infrastructure changes, or requests for plans more than forty (40) <br />hours per month require a separate Statement of Work <br />This does not replace or overlap with IBM S&S or SaaS, Aquitas Hosting, or Aquitas MaaS support <br />The City will assure appropriate personnel are available to provide any required or requested support, <br />information, or data relative to activities in this scope of work <br />The City will provide Aquitas consultants access to all Maximo environments and servers via remote access <br />to satisfy the City's Service Requests <br />a This proposal is valid for fifteen (15) days <br />5 Signatures <br />An authorized signature below by City indicates acceptance of the Services outlined herein. <br />This SOW has been executed and delivered by the parties hereto as of the date of the last signature below <br />(Effective Date). <br />City of South Bend Aquitas Solutions, Inc. <br />fterd of pakfia %rGr <br />By. APR 0 9 ' 01 � <br />By: <br />Name: °° Name: Date <br />Title: °�� � � Title: <br />SOW ID: SB03- <br />South Bend Maximo Managed Services Page S of 5 Confidential <br />