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�,JExhibit E:Vermont Systems Cloud Computing Services VS|Eastern &VVes�o Western <br />1. Full Hosting Services <br />VSI owns and manages redundant servers and communications devices that are installed at its <br />Eastern and Western data centers. These systems are operational on a 24/7/365 basis. VSI <br />provides its hosting services customers with Progress deployment software support, Progress <br />RDBMS database support, and extended hours Pager support as described in VSI's Sales & <br />Su ort Policies (Exhibit A in the VSI Sales Agreement), Initiallv, this includes live hostin <br />WOMEN <br />Tech Vault and IRON MOUNTAIN DEN-1 are VSI business partners that assist VSI to provide full <br />hosting services for VSI customers. The Tech Vault Data Center has a Green Building Council <br />Silver Certification (Leed Silver) and is HIPAA, PCI-DSS, and SSAE-18 SOC 2 compliant. Tech <br />Vault has also applied for LEED Gold certification. IRON MOUNTAIN DEN-1 Data Center has <br />been awarded an M&O Stamp of Approval with Tier III Gold Certified and SSAE-18 Services <br />Organization Control (SOC) I Type 2, SOC 2 Type 2, SOC 3 SysTrust Services Organization, BBB <br />A+ Accreditation, HIPAA, and GLBA reporting colocation facility with 100% uptime. <br />0 Multi -level security access to the server facility. <br />4 Fully redundant N+1 architecture. <br />w Mari -Trap access -only with dual -factor finger biomethcscan and integrated HID proximity <br />reeoer. <br />= Keycand and biomethcfacility access, <br />m AuthorizedVS| access24/7/3GS. <br />m Video surveillance cameras, internal and external, 24/7/36G basis. <br />�ZO|GbyVennomSystrm� <br />mc <br />