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CITY OF SOUTH BEND,INDIANA <br /> GRIEVANCE PROCEDURE UNDER <br /> THE AMERICANS WITH DISABILITIES ACT(ADA)AND TITLE VI OF THE CIVIL <br /> RIGHTS ACT OF 1964 <br /> The City of South Bend, Indiana, in accordance with the Americans with Disabilities Act <br /> ("ADA") and with Title VI of the Civil Rights Act of 1964 (Title VI) has adopted this Grievance <br /> Procedure to insure prompt and equitable resolution of complaints alleging discrimination based <br /> on disability and/or on race, color national origin, sex, age, or income status and English <br /> proficiency in the provision of programs, services, benefits, or activities provided by the City of <br /> South Bend. Employment related claims of disability or other stated bases for discrimination are <br /> governed by the City's Personnel Policies. South Bend is prohibited from retaliating against any <br /> individual because he/she opposed an unlawful policy or practice, filed charges, testified, or <br /> participated in any complaint action under the ADA, Title VI, or any other non-discrimination <br /> law. <br /> The steps in the city of South Bend's Grievance Procedure are as follows: <br /> 1. File written Complaint using South Bend's form (attached) no later than 60 calendar <br /> days after the date of the violation. Information must include: <br /> • Name, address, phone number, e-mail (if applicable) of person filing the <br /> grievance. <br /> • Name, address, phone number, e-mail (if applicable) of person alleging grievance <br /> on behalf of someone else. <br /> • Date and approximate time violation occurred. <br /> • Narrative description of the violation <br /> • Remedy or desired City corrective action <br /> The complaint should be submitted to: <br /> ADA/Title VI Coordinator, <br /> City of South Bend Legal Department <br /> 227 W. Jefferson Blvd., Suite 1200 <br /> South Bend, IN 46601 <br /> Alternative means of filing Complaints such as personal interviews or a tape recording of <br /> the Complaint will be made available upon request for persons with disabilities.Assistance <br /> Attachment 9 <br />