68-18 Approving Update to ADA Transition Plan of 2013 and Title VI Plan: Non Discrimination in City Services, Programs & Activities under the Civil Rights Act of 1964

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The Assurances and Contract Provisions are set out in Attachments 6 through 8, and those contract provisions will be included as relevant and appropriate in all City documents where funds originated from Federal assistance programs. Any and all written agreements relevant to Title VI shall not contain any form of discrimination either written or implied. GRIEVANCE PROCESS AND PROCEDURE The Grievance Procedure for a person with a disability adopted in the City's Transition Plan of 2013 applies equally to any other person who believes the City has discriminated against that person due to race, color, age, gender, or national origin in City programs, services, and/or activities, or denied the person access to such a program, service, and/or activity in any manner. (The Grievance Policy and Form are Attachments 9 and 10 hereto, and are also located on the City's website.) The aggrieved person shall use the City's form which is available on the City's website and must submit the form no later than sixty (60) calendar days after the date of the violation and shall comply with the City's Grievance Procedure. Under that Grievance Procedure, the City has twenty-one (21) days in which to initially respond, and an additional thirty (30) days to attempt to resolve the problem if the City's initial response is not acceptable to the grievant. Thereafter, the grievant has fifteen (15) days to appeal in writing to the City's Board of Public Works. The City's ADA Coordinator also serves as the City's Title VI Coordinator in all grievances pertaining to discrimination in city services, programs, and activities due to race, color, age, gender or national origin.The Complaint should be submitted to: Aladean DeRose ADA/Title VI Coordinator City of South Bend Legal Department 227 West Jefferson Boulevard, Suite 1200 South Bend, Indiana 46601 Alternative means of filing Complaints such as personal interviews or a tape recording of the Complaint will be made available for persons with disabilities upon request. The ADA/Title VI Coordinator maintains a log of all complaints or grievances regarding accessibility of facilities and non-discrimination in the City's services, programs, and activities. This log is maintained for a period of three (3) years and is a public record with exception of any medical information or personal information about a claimant that may be contained within the log. Page 1 16