Opening of Proposals - City of SB Branded Apparel and Accessories - BSN Sports

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Electronic tools and Quick Order Entry: All BSN Sales Pros use an electronic order platform called Quick Order Entry (QOE). Sales Pros enter their orders through our proprietary web -based portal into our system. Sales Pros have the ability to enter an order, on -site with a customer when necessary, to ensure order placement. These orders are then pushed to his CSR for procurement. All orders have the ability to include a customer's email address, where the order is acknowledged back to the customer via email. This confirmation serves as notice to the customer that the order has been placed, and is updated via email notifications with shipping and tracking information until the order is complete. The customer is notified throughout the entire process via email. A link is provided should the customer want to receive any tracking information. All BSN Sales pros have access to real-time inventory via our Portal. When meeting with a customer, Sales Pros have the ability to check levels of product that come from our distribution centers as well as the vendor's facility. This includes our DC's in Dallas for hard goods as well as Indiana for footwear and apparel. We have over 25 national vendors that are required to give us live inventory feeds as well. This process insures that the customer and sales pro are informed if product is readily available at the time of order placement. All BSN Sales Pros also have access to a proprietary tool called Team Art Locker. This tool gives the sales pro access to building free custom art while working with a customer in person. Thousands of name -drop designs are at his access, as well as customization where needed. This speeds up the decoration process and gives the customer the ability to approve artwork in a much more efficient time period. Accounts Payable solution: City of South Bend will be enrolled in BSN Billing a secure website with a hassle -free opportunity to access your account invoices and statements. The customer has access to view statements and invoices, check the status of the account, and receive notifications when new documents are posted. BSN Billing also allows the ease and convenience of paying bills online if your accounting department would prefer. Our Biller Direct electronic system is the only one of its kind in our industry. Opportunities for sign up and training are made available by our Account Services team. BSN also has an assigned CCAR person who can be contacted via phone/email should the need arise. Online ordering capabilities. My Team Shop is the BSN Sports online player pay site capable of use for employee optional apparel and unique marketing/fundraising opportunities. Your local sales pro will work with individual representatives to identify items and artwork for shop. This one -stop shop solution for custom apparel, equipment and accessories allows parents to go online choose items and sizes and pay with credit card. Shops will be individually sorted by order and delivered to the organizer of the store. In some cases, ship to home options will be identified and executed.