Opening of Proposals - SBPD Body Camera In Car Video Cameras-Axon Part 1

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South Bend Police Department SBPD Body Camera/ In Car Video Camera Project at no additional cost to you. For an additional cost, Axon will provide SBPD with twice per year training for the duration of the contract. M 1111 WINT M11 %E , 1. Installation must be done by a certified installer. The Axon Professional Services team provides personalized support for your agency throughout the course of your deployment. This division specializes in helping agencies introduce Axon cameras to their departments with comprehensive implementation and training. Axon Body -Worn Cameras • System Set Up and Configuration • Axon Dock Installation • Train the First Wave • Start Small, Test, Assess, Correct, and then Go Big • End -User Training Axon Fleet Cameras For Axon Fleet, comprehensive written installation guides, video installation tutorials and onsite training for installers will be provided. Axon can also install the in -car systems for an additional fee. 2. Locations of in car cameras at discretion of Department Upon notification of award, Axon will work with the SBPD to schedule installation training or installation services (if purchased) at locations of the Department's choosing. E. Payment Terms (Cost) 1. 5 yr agreement with simple payment plan and possible trade in credit Axon is proposing our standard 5-year agreement and is pleased to offer a competitive trade-in credit covering 100% of the cost of all Axon body worn and in -car cameras. Please see Appendix A and Appendix B for Axon's submitted quotes and the Master Services and Purchasing Agreement for payment terms. We are also offering the TASER Assurance Plan (TAP). TAP is Axon's full warranty and hardware upgrade program which includes an extended warranty on hardware purchased, spare products and hardware refreshes at 2.5 years and at the end of the five-year contract term. All hardware will be fully covered under warranty throughout the length of the contract. 2. Payment should be broken up based OR deliverables Axon typically invoices for year one of the contract upon shipment of hardware, and then annually thereafter. 3. Payment will be made within 35 days on invoices received Axon's standard payment terms are Net 30, but can accept Net 35 for SBPD. F. Replacement parts Should include pricing chart for replacement parts. Please see Appendix 0, Axon's pricing sheets for replacement parts. The Return Material Authorization ("RMA") department is located at Axon Headquarters in Scottsdale, Arizona. The RMA department prioritizes returned products for analysis and/or repair on a first -in -first -out (FIFO) basis, based on the severity of the complaint (or unless otherwise requested by the agency). The general turn -around -time for a full resolution is less than 30 calendar days from receipt of the returned product. Agencies are required to submit a request for repair/replacement via the Axon RMA website and are responsible for all shipping costs (unless already agreed upon in advance). Upon receipt of them item(s), the RMA department will conduct a failure analysis investigation to determine the root cause of the issue and repair the item if possible. It is at Axon's sole discretion to repair or replace a device as identified in the original manufacturer warranty and/or the extended warranty policy. A XON 15 AA4ii,