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U.S. COMMUNITIES GOVERNMENT PURCHASING ALLIANCE <br />Server Configuration and Training <br />South Bend Police Department <br />5. This engagement does not include: <br />a. Electrical or cabling services <br />b. Formal user training <br />5.5 Constraints <br />Statement of Work # 19797600 v 1.0 <br />October 13, 2016 <br />Work that is not included in the Scope section is considered to be out of scope. Any out of scope work <br />must be verified and pre -authorized by Insight prior to commencement through the Change Request <br />process. <br />5.6 Reference <br />Upon successful completion of the engagement, Insight may use the Project as a reference for <br />external purposes. This may include verbal endorsements, printed advertisements, and other market- <br />ing references to prospective customers and third parties. Any reference activity will be mutually <br />agreed upon in writing by Insight and Client. <br />5.7 Case Study <br />Upon successful completion of the engagement, Insight may ask Client to serve as an account case <br />study for Insight. If Client agrees, Insight will prepare a marketing release for publication of non - <br />confidential aspects of the Project (to be reviewed in advance by Client), in conjunction with Client's <br />name. <br />5.8 Terms and Conditions <br />The General Terms and Conditions attached are incorporated and made part of this SOW. <br />Rev. 06/16 INSIGHT PROPRIETARY AND CONFIDENTIAL Page 6 of 11 <br />