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is <br />REGULAR MEETING <br />JUNE 16, 1980 <br />The rise in gasoline, cable supplies and materials has increased, and <br />a 58% increase in wages was realized in the past year. The company <br />now employed over 110 people. Mr. Hren stated that increases in <br />operating and capital costs have not been offset in over 17 months. <br />Mr. Kernan asked if anyone attending the meeting wishes to make <br />any comments concerning the rate increase. <br />Mr. James Page, 1111 North Blaine, stated that he has seen the <br />progress made in the area of expansion, but he had experienced a <br />problem a month ago with equipment and had been without the cable <br />for over a month. He felt a reduction in the rates he paid should <br />be made to him since the problem had been with the cable. Mr. <br />Hren stated that Indiana Cable T.V. offered free service and main- <br />tenance of cable as part of the subscriber fee. Also, response to <br />complaints is usually made within 24 to 36 hours of the complaint. <br />Mr. Page stated that one channel had been out for over a month <br />for several subscribers he knew. Mr..Hren assured Mr. Page that <br />he would investigate the matter. Mr. McMahon stated that Cable <br />T.V. had a policy of rebating to the customer part of the monthly <br />rate for service not provided, and Mr. Hren indicated that this was <br />the case. <br />Mr. E. R. Windhorst, 53166 Twyckenham Road, suggested that Cable <br />T.V. was involved in two businesses, one of the distribution of <br />signals off the air and the special services it provided. Mr. McMahon <br />reminded Mr. Windhorst that the Board had jurisdiction only as far <br />as the rate increase was concerned. Mr. Windhorst stated that he <br />felt the regular subscribers were subsidizing the other services. <br />When the special services were introduced, he stated that there <br />was no reduction in the price paid by the regular customers. He <br />felt the people who were paying the regular rate were subsidizing <br />the special programs. He felt there was no question that the <br />cable had to be serviced and the office force paid, and he felt <br />the amount should be adjusted to the regular customers. Mr. <br />McMahon asked if the figures furnished to the Board reflected <br />the total operation or were they restricted to basic service. Mr. <br />Hren stated that they included total operation. He stated that the <br />total deficit has decreased since the special programming, and the <br />channels have been increased to the basic customers. He indicated <br />that the pay channels are not subsidized by the regular customers <br />as Mr. Windhorst had suggested. He further explained that the <br />Federal Communications Commission has structured that local govern- <br />mental bodies have no jurisdiction over pay channels. Mr. Kernan <br />asked if, on the expense side, Cable T.V. has shown an added cost <br />to personnel. Mr. Hren stated that that was correct, and all <br />figures were broken down. He stated that expenses and income is <br />reflected. He stated that the specialty programs were paid for on <br />a subscription basis. Mr. Windhorst stated that' ' 'this may have helped <br />the basic, services somewhat, but he felt the subscriber rate for <br />basic services has helped the special programs more. Mr. H. <br />Theodore Noell, attorney for Indiana Cablevision, stated that the <br />deficit would be substantially higher if it were not for pay television. <br />He also stated that a higher rate increase would be requested if that <br />was not the case. Mr. Kernan stated that, since last year, two new <br />channels have been added. Mr. Hren stated that, over the past two <br />years, three channels have been added and the regular cable channels <br />have also been expanded. Mr. Kernan stated that a substantial <br />increase was noted in programming and origination. He asked about <br />this. Mr. Hren stated that Cable T.V. had a full -time staff member <br />and part -time people to do the programming. The company provided <br />community affairs on its channel, and he referred to a program <br />sponsored by Indiana University on aging and special Little League <br />programs which have been aired. He stated that the company has <br />reduced its deficit over the past few years and that the rate increase <br />or adjustment being requested at this time would not eliminate the <br />the deficit. Mr. Kernan stated that he was concerned about program- <br />ming and origination. Mr. Hren stated that, in the line item, the <br />following expenses were considered: administrative salaries, production <br />salaries, office supplies and rent, origination expense and costs for <br />1 <br />1 <br />u <br />