Opening of Proposals - Utility Billing System - Tyler Technologies, Inc - Part 3

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Services. Beneficiary warrants that Iron Mountain's use of any materials supplied by Beneficiary to perfoim the verification Services described in Exhibit A is lawful and does not violate the rights of any third parties. 4. Iron Mountain Res Dnsibiiities and Re resentations. (a) Irou Mountain agrees to use commercially reasonable efforts to provide the Services requested by Authorized Persons) (as identified in the "Authorized Person(s)/Notices"Fable" below) representing the Depositor and Beneficiary in a Work Request. Iron Mountain may reject a Work Request (in whole or in part) that does not contain all required infoxmation at any time upon notification to the Party originating the Worts Request. (b) Iron Mountain will conduct a visual inspection upon receipt of any Deposit Material and associated Exhibit B. If Iron Mountain dctemunes that Elie Deposit Material does not match the description provided by Depositor represented in Exhibit B attached hereto, Iron Mountain will notify Depositor of such discrepancies and notate such disoxepaucy on the Exhibit B. (c) Iron Mountain will provide notice to the Beneficiary of all Deposit Material that is accepted and deposited into the escrow account under this Agreement. (d) Iron Mountain will work with a Party who submits any verification Work Request for Deposit Material covered under this Agreement to either fulfill any standard verification Services Work Request or develop a custom Statement of Work (SOW'). Iron Mountain and the requesting Marty will mutually agree in.writing to a SOW on the following terms and conditions that include but are not limited to: description of Deposit Material to be tested; description of verification testing; requesting Party responsibilities; Iron Mountain respow1bilities; Service Fees; invoice payment instructions; designation of the paying Patty; designation of authorized SOW representatives for both the rWeAing Party and Iron Mountain with name and contact information; and descriptions of any final deliverables, prior to the start of any fulfillment activity. After the start offulfillment activity, each SOW way only be amended or modifred in writing with the mutual agreement of both Paitics, in accordance with the change control procedures set foxth therein. (e) Iron Mountain will hold and protect all Deposit Material in physical or electronic vaults that are either owned or under the control of Iron Mountain, unless otherwise agreed to by the Parties. (f) Upon receipt of written instructions by Depositor, Iron Mountain will permit the replacement or removal of previously submitted Deposit Material. (g) Iron Mountain will return the Deposit Material to Depositor upon termination ofthis Agreement. If reasonable attempts to return the Deposit Material to Depositor are unsuccessful, Iron Mountain shall destroy the Deposit Material. 5. )Payment. The Party responsible for payment designated in Exhibit A ("Paying Party") shall pay to Iron Mountain all fees as set forth in the Work Request ("Service Fees')_ Except as set forth below, all Service Fees are due to Iron Mountain within forty- five (45) calendar days from the date of invoice in U.S. currency and are non-refundable. Iron Mountain may update Service Fees with a ninety (90) calendar day written notice to the Paying Party during the Term of this Agreement. Iron Mountain shall not increase Service Fees by more than eight percent (80/.) per year. The Paying Party is liable for any taxes related to Services purchased under this Agreement or shall present to Iron Mountain an exemption certificate reasonably acceptable to the taxing authorities. Applicable taxes shall be billed as a separate item on the invoice, to die extwit possible. Any undisputed Service Fees not collected by Iron Mountain wizen due shall bear interest until paid at a rate of one percent (1%) per month (12% per annuni) or the maximum rate permitted by law, wlbichever is less. Notwithstanding, the non-performance of any obligations of Depositor to deliver Deposit Material under the License Agreement or this Agreement, Iron Mountain is entitled to be paid all Service bees that accrue during the Term of this Agreement 6. Term and Termination. (a) The initial "Terns" of this Agreement is for a period of one (1) year from the Effective Date ("fnitial Term") and will automatically renew for additional one (1) year terms (each a "Renewal Terns") and continue in full force and effect until one of the following events occur: (i) Depositor provides Iron Mountain with sixty (60) days' prior written notice of its intent to cancel ibis Agreement; (ii) Beneficiary provides iron Mountain and Depositor with sixty (60) days' prior written notice of their intent to terminate this Agreement:; (iii) the Agreement teiritiivates under another provision of this Agreement; or (iv) any time after the Initial Tenn, Iron Mountain provides one hundred eighty (180) days prior written notice to the Depositor and Beneficiary of Iron Mountain's intent to terminate this Agreement During this notice period, Iron Mountain's Service Fees shall be paid by the Paying Party. If the Effective Date is not specified above, then the last date noted on the signature blocks of this Agreement shall be the Effective Date. (b) Unless the express terns of this Agreement provide otherwise, upon termination of this Agreement, Iron Mountain shall return. the Deposit Material to the Depositor. If reasonable attempts to return the Deposit Material to Depositor are unsuccessful, Iron Mountain shall destroy the Deposit Material. M3P D Rev. 06/01/08 02008 Iron Mountmn Incorporated. Page 2 of 13