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Premises and Service Points <br />See below <br />NA <br />See below <br />Dunning <br />See below <br />NA <br />See below <br />Financial History - Payments, Billings, and <br />A4justments <br />See below <br />NA <br />See below <br />Rates <br />See below <br />NA <br />See below <br />Meter and Device Inventory: Installed and Stores <br />See below <br />NA <br />See below <br />Meter Reads and Consumption History <br />See below <br />NA <br />See below <br />Service Order History <br />See below <br />NA <br />See below <br />Deposits, Auto pay <br />See below <br />NA <br />See below <br />Documents and Attachments <br />See below <br />NA <br />See below <br />All Conversions in scope <br />301 <br />601 <br />Integration <br />Interactive Voice Response (IVR) — Outbound Dunning <br />Supported, assuming use of preferred IVR <br />vendor and assuming this is a delinquent <br />account listing <br />Vendor <br />Sub- <br />City <br />Comment <br />Task Description <br />Hours <br />Contractor <br />Staff <br />Hours <br />Hours <br />Interactive Voice <br />NA <br />Outbound Leak <br />Response (IVR) — <br />notification not <br />Interactive Voice <br />NA <br />Supported, assuming <br />Response (IVR) — <br />use of preferred WR <br />Meter Reading <br />NA <br />Standard <br />Bill Printing <br />NA <br />Standard export <br />Collections Letter <br />NA <br />Standard Excel <br />export/MailMerge <br />Payment File — FirstSOL11-CC <br />NA <br />Supported, assuming <br />use of standard <br />Real -Time Payment Posting <br />NA <br />Supported assuming <br />use of existing <br />Payment File — Metavante <br />NA <br />Supported, assuming <br />use of standard <br />Payment File — <br />NA <br />Supported, assuming <br />Checl,,Free/Fisery <br />use of standard <br />Payment File — BillPay/MARS <br />NA <br />upported, assuming <br />use of standard <br />Payment File — PayNearMe <br />NA <br />Supported, assuming <br />use of standard <br />ACH Withdrawal — FirstSource <br />NA <br />Standard export <br />46 <br />(hV fh,!nrl, IN <br />