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Opening of Proposals - Utility Billing System - Tyler Technologies, Inc - Part 1
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Opening of Proposals - Utility Billing System - Tyler Technologies, Inc - Part 1
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4/4/2025 8:56:18 AM
Creation date
1/24/2018 9:23:50 AM
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Board of Public Works
Document Type
Projects
Document Date
1/23/2018
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(6)describe each software module that iobeing proposed; <br />/1,3 MUN!SNTl[|Ty B|LL|NG[`|S <br />MunisUtility Billing Customer information System ([|S)streamlines theoomp|exprpcedu/ns <br />associated with billing, scheduling and reporting utilities, and puts the focus onthe customeo. K4unis <br />provides the tools tneasily maintain customer accounts, track service orders, generate utility bi|Is, <br />and collect fees. Billing clerks, service managers and utility directors have access to detailed <br />information in a seamless, real-time and intuitive manner. And local governments increase <br />transparency and improve customer ser0ce. <br />L"ca|G'wernments <br />Simplifies the utility billing <br />process <br />* Accelerates revenue collection <br />�Improves productivity, efficiency <br />& responsiveness u,citizens <br />Reduces redundant data entry <br />and creates a"single version 'f <br />the truth" <br />wPuts the focus omthe citizen to * Automates repetitive tasks & <br />improve customer service enhances workflow <br />wEnables fast, informed decision - <br />making <br />421. MUN|S [Ti |L|TYBILLING CIS <br />Improves access to utility, <br />account & payment information <br />* Enableseasy bill payment <br />�Increases confidence &support <br />in utility services <br />Utility Billing 0S processes all biHing functions easily, quickly and accurately. With it your staff can <br />perform expected tasks such as billing water, sewer, electric and gas; and maintain muKip�e billing <br />cycles active at the same time. Robust functionality enables users to manage all aspects of utility <br />billing with features including easy account setup to view past, current and pending customers, easy <br />access to all service deposits, assessments, and installments; as well as unlimited user defined fields <br />for account location master, account customer, and services in a variety of areas. With centralized <br />accounts Utility Billing CIS simpN0esproperty management. Integration with other K4unixprograms <br />provides additional benefits: <br />0 Access usage and billing details, enter service requests, and pay online via Citizen Self Service <br />a View billing history with images of past invoices through Tyler Content Manager (TCM) <br />0 Online payments flow directly into general ledger through integration with Tyler Cashiering <br />and Accounts Receivable <br />29 <br />O1'y of South Vend, /N <br />
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