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Opening of Proposals - Utility Billing System - Tyler Technologies, Inc - Part 1
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Opening of Proposals - Utility Billing System - Tyler Technologies, Inc - Part 1
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4/4/2025 8:56:18 AM
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1/24/2018 9:23:50 AM
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Board of Public Works
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Projects
Document Date
1/23/2018
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0 30 Khps per concurrent user session <br />Server tnServer (on-pramiamsonly): <br />~ 1GBpsnetwork connection <br />Tyler highly recommends sites with many anticipated remote users request bandwidth utilization <br />report for at least 1 month of recent usage from their ISP to ensure they have sufficient bandwidth <br />avaHable to meet these requirements, especially those considering Tyler SaaS Hosting. <br />Application Authentication <br />Microsoft Active Directory (AD) is required for a uthienitiication with most Tyler applications, Once a <br />user is authenticated, integrated application role -based security determines what applications, <br />processes, records, and fields the user has access to. <br />on -premises deployments use the clients ex�sdngAD environment and end users use their own AD <br />credentials for application authentication. Tyler servers and back -office IRP workstations must be a <br />member of, or trusted with the domain used for authentication. Active Directory setup and <br />maintenance isthe responsibility ufthe client. <br />Tyler SaaS deployments use a dedicated Microsoft AD environment hosted by Tyler and end <br />users are assigned Tyler specific credentials for application authentication. End users can set their <br />own password; site administrators can create, disable, and un:ockuser accounts, and reset <br />passwords. Tyler also employs a password policy for all SaaS credentials. <br />Dedicated s6f-service applications provide external access to employees, vendors, and citizens. All <br />self-service applications use application -based authentication. Administrators can create and <br />maintain user accounts and for many applications, end users can register to create their own, Many <br />of these applications include password contro/s to set password complexity, password expiration, <br />invalid login attempt lockout, and allow users to reset their own password. On -premises deployments <br />can also use Active Directory authentication for Munis Employee Self Service. <br />E-mail Server Integration <br />AnSMTP/|MAPema�|server isrequired for sending apphcatimnnotifications. <br />Microsoft Exchange is only required for the following advanced Outlook calendar integration. Sites <br />without Exchange can perform these tasks using an integrated application calendar. <br />0 Munis Scheduler Central used with Munis Permitting, Munis Work Orders and Munis Utility <br />Service Orders. <br />• K4unisWork Order Facilities room reservations, <br />w Appointment creation on records directly from select k4unlonpp|irahons. <br />a EnerGov inspection, meeting, hearing, and task scheduling. <br />21 <br />City of Sooth8end, IN <br />
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