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BRIAN GOTTSCHALK <br />SIEI�1410r[14 u M P I", M, III,"",, INIT prl10110,31"0 u UFA N1 <br />Backflow, Meter Reading, Metering, Work Order, and Customer <br />Service Subject Matter Expert. <br />Train and mentor the clients core team members with how to <br />set-up and execute the enQuesta software white assisting with <br />training the End User community. <br />Key participant in the conversion mapping process. <br />1:1 DIONT-1111 001 13W.141591 1 F111 I ld ray,% A rol 14 ki <br />BA, History <br />23 years of relevant experience, including 12 years with S&S. <br />and enQuesta. <br />Cocincis Impromptu Certified', Skilled in UNIX, LINUX and SQL <br />Queries. <br />RELEVANT EXPERIENCE <br />Technical expert in numerous areas of enQuesta, including, Work <br />Orders, Meter Management, Meter Reading, Cross Connections, <br />hermits, Document Design, Document Printing, Security Setup, <br />Operator Setup, Printer Setup, General Billing, Ca:sh/t)eposit5, GIL <br />Has provided services for a large number of S&S customers, <br />including: <br />• Aiverside Public Utilities, CA <br />• Anaheim Public Utiliftles, CA <br />as SFMCC) Energy. M1 <br />• Azusa Light & Water, CA <br />• Valencia Waiter Company, CA <br />• Clarksville Gas & Water, TN <br />• Metro Water. TN <br />• Ventura Water, CA <br />• City of Santa Ana, CA <br />Skilled in Business Process Analysis, Business Requirements <br />Analysis, enQuesta process documentation and training <br />Provides customer GO -Live support <br />Provides customer issue resolution support <br />ER <br />