Laserfiche WebLink
Twenty years. of experlerlce with Customer information System (CIS] products for <br />utilities Includes project rmanagertient and buuness ptocess anaVis at systenrts and <br />Sodt%vare for the last S years as v l as 15 years of project and program management <br />workingi for a udhty Responsible for the overall project management of now CIS <br />implementations and, upgrades. This Includes Working closely vrlth clients to create <br />and achieve project objectives, creating and managing to the Project Managemmnt <br />Plan and maintaining the project schedule in accordance with the Scope of Work <br />- <br />PE1! EVANT EXPERIENCE <br />Senior project Manager, Systems and Software <br />• enQulestav5.0upgrade, NfilwatrkeeMier Works; FuR'yintegrated including <br />Billing. cSs, cash Management GL. and mbcont'ueck (III p(C'greyS) <br />• Ph" 11 of erpuesta Cis Implementation, Anaheim PublIc Utltlde5,. Prcl ct, <br />Close on 6r,011 7. <br />• enquesta vs.0 upgrade, South coast Water District fully Integrated Including <br />Billing. EBPR CSS.Cash Management cA, vvebConnect and Got app. (Go-uve <br />Jan'17) <br />• enritlesta v4.5 upgrade. City of Santa, Ana: fully Intetdrawd Including Bllifng, <br />EBpP, C&S, Cash Managen-wnt, GL, vVebCortmct and co app. (Go -LW Nov <br />'161 <br />• englesta'v4 5 implementation, Anaheim public Utihd(]6� This multiproduct <br />Implementation.. Included Bil ling, EBPP, CSS, c&G,. AR, GL, WebConnect, <br />Mobile work Management Enterprise setMce Bus and Automated Metering <br />interface Integration (GOUVe Jun °1al <br />• Phase Ill.. of Watersnaart conservation program,, Valencia water Company. <br />Included new tiered rate structure for Landscape irrigation and <br />commercial customary (Go-LN@, Jan 't 2) <br />Valencia Water Company, Customer Service Manager <br />• Customer Project Manager for two CIS Implementations Incliuding Billing, <br />EUPP, CSS, C&C, AR, GL, Webconnec.t (enQuesta implementation.2007-2008) <br />Meter Reading solution, Backflorw, Accounts Receivable and Treasury <br />proquim and solutions management <br />• Let] an Indtnsuy-rerognized water conservation billing program change <br />known as watetsmaft <br />California Water Associatiort, Customer Service Chairperson <br />• Represented all Class A large utilities governed by the California Public utilities <br />C,ommt'ssion. <br />EDUCATION & QUALIFICATIONS <br />• Passed Project Management Professlonal (PMPi training course, Prs;lect <br />Management Institute nMI accreditation In progress <br />• MS ProJecL I, II and Advanced Certlficatlon <br />• Bachelor Of SdenCV, BtrslnQSs Administration. <br />m <br />