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knowledge, South Bend can actively participate in discussions and make key decisions surrounding <br />future business process, conversion data mapping, and reporting. Outcomes of the Design Phase are <br />acceptance of the enQuesta standard workflows, data mapping documentation, and business <br />requirement specifications for any out of scope modifications or interfaces. Completion of these critical <br />steps allow for effective and efficient configuration of the enQuesta application based on the standard <br />workflows, test planning, data conversion, and agreed upon product engineering in the next phase, <br />Build Phase <br />In the Build Phase, the enQuesta environment is set up to enable the standard workflows determined <br />during the Design phase of the project; conversion programming begins, development of interfaces is <br />underway, and any agreed! upon modifications are coded. Testing is executed on all core business <br />processes, agreed upon modifications, interfaces, and converted data, During this phase training will be <br />delivered, simulation of enQuesta production is executed and operational readiness is assessed for Go - <br />Live. This simulation includes a full data conversion followed by a production simulation of enQuesta <br />business processes. The goal of simulation will be to balance legacy system production results with <br />enQuesta simulation results as well as assess the readiness of the Customer organization by testing the <br />skills and knowledge of users with the enQuesta standard workflows. This phase concludes with the <br />development of a detailed Go -Live Plan. <br />Activate Phase <br />The fourth and final phase of the S&S Implementation Methodology is the Activate Phase. The Customer <br />is brought live and is expected to perform their daily processing,/business operations in enQuesta. The <br />Customer shall assume full ownership of the application and provide front line support to all users. S&S <br />team members will remain onsite supporting the Go -Live activities for the remainder of this week. After <br />completion of the first full week of operations, the S&S team will continue to provide support both on -site <br />and remotely from the VT Office or other assigned home office. <br />The sections below provide a deeper understanding of the required tasks (for both S&S and the <br />Customer) within each of the above phases of the implementation. <br />Customer <br />Project Kick Off Meeting <br />Action <br />X <br />X <br />Joint Project Management Plan <br />Word Doc <br />Developed <br />X <br />X <br />Hardware and 311 Party <br />Action <br />Software ordered <br />X <br />X <br />Hardware and Software <br />Action <br />Installed <br />X <br />X <br />Business Process Information <br />Action <br />and Data requested and <br />X <br />X <br />received <br />Business Process Analysis <br />Word Doc <br />Questionnaire template <br />X <br />delivered <br />Business Process Analysis <br />Word Doc <br />Questionnaire completed <br />X <br />X <br />Prioritized list of legacy <br />Excel Doc <br />X <br />X <br />reports <br />KN <br />