Laserfiche WebLink
NORTHISTAR" <br />Also, to ensure proper project resource allocation, NorthStar has implemented a resource allocation and <br />usage tracking process, which allows the Project Managers and the organization to ensure that the right <br />resources are allocated at the right time for project success. <br />SCOPE MANAGEMENT <br />NorthStar will maintain the formal documentation denoting agreed upon changes. The City and NorthStar <br />may propose changes for services falling outside the scope of services described within the final signed <br />Statement of Work. The Change Control Form must be used for all change requests. NorthStar shall have <br />no obligation to commence work in connection with any change until the fee and schedule impact of the <br />change is agreed upon in a written Change Control Form signed by the designated representatives from both <br />parties. <br />Upon a request for a change, NorthStar shall submit the change on our standard Change Control Form <br />describing the change, including the impact of the change on the schedule, fees and expenses. The Change <br />Management Process that will be employed is defined beiow: <br />• Identify and document the proposed change <br />• Assess the impact of the proposed change <br />• Estimate required effort /cost of the proposed change <br />• Submit Change Control Form for approval/rejection decision <br />• Communicate approval/rejection decision <br />• If the proposed change is approved: <br />c. Assign responsibility <br />d. Monitor and report progress <br />RISK MANAGEMENT <br />Risk Management Planning is an important part of project management and a core component of the <br />NorthStar Project Implementation Methodology. Risk Management Planning is about defining the process <br />of how to engage and oversee risk management activities for a project. Having a viable plan on how to <br />manage risk allows one to mitigate risk versus attempting to decide in the midst of a crisis how to handle a <br />risk. The earlier risk management planning is engaged within the project, the better the probability of <br />success of all risk management activities. At NorthStar we engage in risk management planning from the <br />start of the project, having the initial discussion with the customer prior to or during the project kick-off <br />meeting. <br />The initial risk management planning meeting will be to plan for risk identification and analysis. At that <br />time, initial risks will be discussed and any identified risks will be logged on the Risk Log and reviewed for <br />probability and a mitigation plan will be discussed. Throughout the duration of the project, risks will be <br />added to the Risk Log as they are identified and will be reviewed at status meetings with the team to <br />determine the probability of occurrence and identify the mitigation plan. <br />DELIVERABLE/ACCEPTANCE MANAGEMENT <br />At specified milestones throughout the engagement, NorthStar will deliver completed service deliverables <br />for review and approval. Where applicable, service deliverables shall be reviewed within five business days <br />from the time of submittal for acceptance. The use or partial use of any service deliverable constitutes <br />acceptance of that service deliverable. Feedback supplied after the review period will be evaluated as a <br />potential change of scope and shall follow the Scope Management process outlined earlier in this proposal. <br />NorthStar Proposal Response —South Bend Indiana <br />