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<br />customers/implementations throughout North America and the Caribbean and continue to be a leader in
<br />the utility market. Although our corporate head office is in Ottawa, we are a very dispersed organization
<br />with employees spread throughout North America and the Caribbean.
<br />The following information will help to portray who our customers are and the market that we serve:
<br />Customers Relative Size, Location and Services Billed
<br />Over 300 CIS customers
<br />Furthest North = Alaska
<br />Furthest South = Aruba
<br />Furthest East = Grenada
<br />Furthest West = Hawaii
<br />Largest > 120,000
<br />Smallest < 1,000
<br />Average Customers Served = 24,000
<br />A large portion of our customers are multi -service utilities billing services including water, sewer, electric,
<br />gas, and solid waste (trash). We have one customer that bills for 11 different services. One customer bills
<br />for campus services that includes electric, water, sewer, gas, distilled water, chilled water, and steam.
<br />Below is a summary of our successful implementations. Although no cost information is provided, we do
<br />have a track record of implementing our solution on time and on budget.
<br />State
<br /># Customers in
<br />State
<br />Services Billed
<br />Range in Size
<br /># of Accounts
<br />AB
<br />1
<br />E,W,S,G,Steam
<br />S00
<br />AK
<br />1
<br />E,W,S,TR
<br />2,500
<br />AL
<br />1
<br />1_,W,S,G,TR
<br />26,469
<br />AR
<br />1
<br />E, Rec, TR
<br />43,000
<br />AZ
<br />3
<br />W,S,T
<br />45,000 - 85,000
<br />BC
<br />9
<br />E, W, S, G, TR, Propane
<br />220 - 17,200
<br />CA
<br />15
<br />E,W,S,TR,Int,FP,Rec,AMB
<br />6,000 - 89,000
<br />CO
<br />1
<br />W,S,TR
<br />28,500
<br />CT
<br />2
<br />E, W
<br />5000 - 11,500
<br />DE
<br />1
<br />E,W,S,TR
<br />12,000
<br />Dutch
<br />Carribean
<br />1
<br />W
<br />36,000
<br />FL
<br />3
<br />E,W,S,TR, SW, Tel
<br />1027 - 40,000
<br />GA
<br />7
<br />E,W,S, TR, Tel, Int, Cb1
<br />3,500 - 75,800
<br />Grenada
<br />1
<br />W,S
<br />40,000
<br />HI
<br />2
<br />W,S,TR,L
<br />37,000 - 38,500
<br />IL
<br />3
<br />W,S,Recy, SW
<br />6,500 - 16,000
<br />IN
<br />2
<br />E,W,S,TR
<br />7,000 - 9,139
<br />KS
<br />1
<br />W, S, TR
<br />45,000
<br />MA
<br />7
<br />E,W,S,Int, Tel, Cbl
<br />8,000 - 26,000
<br />MI
<br />5
<br />E,W,S,TR
<br />5,580 - 40,000
<br />NC
<br />14
<br />E,W,S,TR, SW
<br />2,400 - 36,000
<br />NorthStar Proposal Response -South Bend Indiana
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