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$IU0% w 1111�6f 4^1'L <br />customers/implementations throughout North America and the Caribbean and continue to be a leader in <br />the utility market. Although our corporate head office is in Ottawa, we are a very dispersed organization <br />with employees spread throughout North America and the Caribbean. <br />The following information will help to portray who our customers are and the market that we serve: <br />Customers Relative Size, Location and Services Billed <br />Over 300 CIS customers <br />Furthest North = Alaska <br />Furthest South = Aruba <br />Furthest East = Grenada <br />Furthest West = Hawaii <br />Largest > 120,000 <br />Smallest < 1,000 <br />Average Customers Served = 24,000 <br />A large portion of our customers are multi -service utilities billing services including water, sewer, electric, <br />gas, and solid waste (trash). We have one customer that bills for 11 different services. One customer bills <br />for campus services that includes electric, water, sewer, gas, distilled water, chilled water, and steam. <br />Below is a summary of our successful implementations. Although no cost information is provided, we do <br />have a track record of implementing our solution on time and on budget. <br />State <br /># Customers in <br />State <br />Services Billed <br />Range in Size <br /># of Accounts <br />AB <br />1 <br />E,W,S,G,Steam <br />S00 <br />AK <br />1 <br />E,W,S,TR <br />2,500 <br />AL <br />1 <br />1_,W,S,G,TR <br />26,469 <br />AR <br />1 <br />E, Rec, TR <br />43,000 <br />AZ <br />3 <br />W,S,T <br />45,000 - 85,000 <br />BC <br />9 <br />E, W, S, G, TR, Propane <br />220 - 17,200 <br />CA <br />15 <br />E,W,S,TR,Int,FP,Rec,AMB <br />6,000 - 89,000 <br />CO <br />1 <br />W,S,TR <br />28,500 <br />CT <br />2 <br />E, W <br />5000 - 11,500 <br />DE <br />1 <br />E,W,S,TR <br />12,000 <br />Dutch <br />Carribean <br />1 <br />W <br />36,000 <br />FL <br />3 <br />E,W,S,TR, SW, Tel <br />1027 - 40,000 <br />GA <br />7 <br />E,W,S, TR, Tel, Int, Cb1 <br />3,500 - 75,800 <br />Grenada <br />1 <br />W,S <br />40,000 <br />HI <br />2 <br />W,S,TR,L <br />37,000 - 38,500 <br />IL <br />3 <br />W,S,Recy, SW <br />6,500 - 16,000 <br />IN <br />2 <br />E,W,S,TR <br />7,000 - 9,139 <br />KS <br />1 <br />W, S, TR <br />45,000 <br />MA <br />7 <br />E,W,S,Int, Tel, Cbl <br />8,000 - 26,000 <br />MI <br />5 <br />E,W,S,TR <br />5,580 - 40,000 <br />NC <br />14 <br />E,W,S,TR, SW <br />2,400 - 36,000 <br />NorthStar Proposal Response -South Bend Indiana <br />