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NORTNISTAR- <br />✓ Increased flexibility through a robust commercial -off -the -shelf (COTS) solution that supports <br />configuration, as opposed to customizations, to meet dynamic business needs. <br />✓ Improved operational performance through robust industry specific products and functionality. <br />✓ Improved visibility into key status and performance indicators through end -to -end data capture, <br />analysis, processing and presentation. <br />✓ Reduced project and financial risk through financial stability, proven implementation and <br />integration methodologies (le. REST API) and many long-term industry partnerships. <br />✓ Reduced costs, effort and duration through repeatable "standards based implementations' using <br />RESTful Application Program Interfaces (REST API) and template solutions to deliver all required <br />interfaces. <br />✓ Reduced ongoing resource requirements from IT/Support staff, due to dedicated NorthStar <br />Support team, allowing for reallocation of resources towards other critical initiatives <br />✓ Future proofed technological strategy that will scale with new and emerging business needs. <br />NorthStar is commitment to significant ongoing investments in innovative research and development <br />initiatives. <br />We acknowledge that we have received the addendum 1. <br />As Vice President of Sales & Marketing, I certify that I am authorized to bind NorthStar Utilities <br />Solutions (a division of N. Harris Computer Corp) contractually and this proposal shall remain valid for <br />a period of 90 days after the closing date for receipts of proposals. E.J. Foreman, a utility industry <br />professional with knowledge of our solutions and the value they offer our customers, will be the main <br />contact for this RFP response. Please feel free to contact E.J. directly with any questions you may <br />have: <br />E.J. Foreman <br />Regional Sales Representative <br />P: 613-226-5511 <br />E: EForeman@harriscomputer.com <br />We appreciate the opportunity and we look forward to next steps. <br />Sincerely, <br />Steve Morris <br />Vice President of Sales & Marketing <br />NorthStar Utilities Solutions, 1 Antares Dr., suite 400, Ottawa, ON K2E 8C4 <br />Phone: 613-226-5511 ext. 2157 <br />Email: SMorris@harriscomputer.com <br />NorthStar Proposal Response — South Bend Indiana <br />