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Opening of Proposals - Utility Billing System - North Star Utilities Solutions - Part 1
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Opening of Proposals - Utility Billing System - North Star Utilities Solutions - Part 1
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4/4/2025 8:50:43 AM
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1/24/2018 9:18:59 AM
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Board of Public Works
Document Type
Projects
Document Date
1/23/2018
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High level activities are listed in the chart below. <br />Implementation Phase <br />Planning & Scoping <br />(Month 0 —1) <br />Objectives: <br />-Kick-Off engagement and <br />establish a successful working <br />relationship <br />-obtain agreement on "What" <br />is to be delivered. <br />Design <br />(Month 1-2) <br />Objectives: <br />-determine and define "How" <br />the solution will be delivered <br />in terms of customizations <br />versus configurations. <br />Development <br />(Month 2-4) <br />Objectives: <br />- configure and build the <br />solution components <br />-write associated artifacts. <br />Vest <br />(Month 4-5) <br />Objectives: <br />-To move the solution to a <br />known state of quality, ready <br />for deployment <br />Activities <br />1. A review of all current customer <br />processes <br />2. Hold on -site kick-off workshops <br />with customer and project team <br />3. Identification of functional and <br />technical solutions <br />4. Review and acceptance of <br />Project Plan <br />1. Review & analysis of data for <br />conversion (create data mapping <br />plan) <br />2. Define and document business <br />processes <br />3. Review Discovery workshop <br />findings and draft a Solution <br />Design Workbook <br />1. Preparation and review of <br />customer computing <br />environment <br />2. Setup of the server, creation of <br />database, installation of the <br />NorthStar software & 3id party <br />components, creation of a <br />North5tarTest environment <br />3. Review & setup of all key values <br />to define behavior <br />4. Creation of conversion scripts <br />5. Population of conversion data <br />6. Creation of Test cases / scenarios <br />7. Prepare to Test <br />1. Finalizing any conversion <br />requirements & perform internal <br />NS testing <br />2. Training the customer "trainers" <br />3. Assisting with Implementation <br />Testing <br />NORTHISTAR' <br />Key Deliverables <br />• SOW & Project Contract <br />• Project Charter <br />• Project Implementation Plan <br />• Project Schedule <br />• Risk Management Plan <br />• Gate 1 Acceptance <br />• Solution Design Workbook <br />o Discovery Document <br />o Software Configuration Plan <br />o Conversion Plan <br />o Custom Modifications Plan <br />• Installation Checklist <br />• Custom Modifications <br />• Data Conversion <br />• System Configuration <br />• Key Interfaces <br />• Training Schedules <br />• Test Scenarios / Cases <br />• Functional Testing Results <br />• Conversion Testing Results <br />• Integration Testing Results <br />• Train -the -Trainer Functional and <br />Process Training <br />NorthStar Proposal Response —South Bend Indiana <br />
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