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Opening of Proposals - Utility Billing System - North Star Utilities Solutions - Part 1
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Opening of Proposals - Utility Billing System - North Star Utilities Solutions - Part 1
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4/4/2025 8:50:43 AM
Creation date
1/24/2018 9:18:59 AM
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Board of Public Works
Document Type
Projects
Document Date
1/23/2018
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NORTHISTAR- <br />TABLE OF CONTENTS <br />1. Transmittal Letter.......................................................................................................................3 <br />2. Firm Qualifications.....................................................................................................................5 <br />1.1 Company Background...................................................................................................................7 <br />1.2 Financial Stability..........................................................................................................................8 <br />1.3 NorthStar's Experience.................................................................................................................8 <br />YEARSOF EXPERIENCE.................................................................................................................................. <br />10 <br />ACCOMPLISHMENTS....................................................................................................................................11 <br />INVOLVEMENT IN ACTIVITIES ASSOCIATED WITH PUBLIC SECTOR UTILITIES........................................................... <br />12 <br />BACKGROUNDON CIS.................................................................................................................................. <br />12 <br />1.4 Sub Consultants..........................................................................................................................12 <br />3. Proposed Solution....................................................................................................................13 <br />3.1 Software Components................................................................................................................13 <br />3.2 Current Installations....................................................................................................................13 <br />3.3 Computing Environments...........................................................................................................13 <br />3.4 On Premise/Hosted Solutions.....................................................................................................14 <br />3.5 System Overview.........................................................................................................................14 <br />3.6 Proposed Modules......................................................................................................................14 <br />3.7 Software Licensing Model...........................................................................................................23 <br />3.8 Roadmap.....................................................................................................................................23 <br />3.9 Integration Approach..................................................................................................................25 <br />3.10 Implementation Approach..........................................................................................................26 <br />PhaseOne: Planning and Scoping...........................................................................................................27 <br />PhaseTwo: Design..................................................................................................................................28 <br />PhaseThree: Development.....................................................................................................................29 <br />PhaseFour: Test.....................................................................................................................................30 <br />PhaseFive: Deployment..........................................................................................................................31 <br />PhaseSix: Operate.................................................................................................................................. 31 <br />4. Optional Solutions....................................................................................................................37 <br />S. Proposed Staff..........................................................................................................................37 <br />5.1 & 5.2 Credentials & Resumes..................................................................................................37 <br />5.3 Expected Level of Involvement from Project Teams.................................................................. 39 <br />5.4 Tasks............................................................................................................................................43 <br />5.5 Project Organization Chart..........................................................................................................46 <br />6. References...............................................................................................................................47 <br />7. System Requirements...............................................................................................................49 <br />8. Work Plan..............................................................................................................................125 <br />8.1 Approach to Project..................................................................................................................125 <br />8.2 Sequential Outline....................................................................................................................127 <br />8.3 Project Plan...............................................................................................................................129 <br />9. Terms & Conditions................................................................................................................130 <br />10. Safety Requirements...........................................................................................................137 <br />11. Affidavit.............................................................................................................................138 <br />12. Appendices.........................................................................................................................141 <br />NorthStar Proposal Response - South Bend Indiana <br />
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