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Opening of Proposals - Utility Billing System - North Star Utilities Solutions - Part 1
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Opening of Proposals - Utility Billing System - North Star Utilities Solutions - Part 1
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4/4/2025 8:50:43 AM
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1/24/2018 9:18:59 AM
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Board of Public Works
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Projects
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1/23/2018
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11V1% r 011%F a ^rL <br />3.4 On Premise/Hosted Solutions <br />NorthStar is please to support both on -premise and hosted/cloud/SaaS server and database <br />options. As far as which we recommend, we typically leave that decision up to our customers, there <br />are benefits to either. <br />For over a decade, NorthStar has offered secure hosting for customers through our data center and <br />storage facilities located in Expedient's Pittsburgh, PA facility. <br />From the perspective of Expedient service offerings, we are able to manage certain Microsoft specific <br />applications (Active Directory, Exchange, etc) as well as firewall applications and load balancing <br />applications. As a provider, we do not manage software applications beyond the Microsoft applications <br />noted. With respect to software that our customers host on their physical servers in our facilities or our <br />virtual platform in our facilities, they run the gamut. Again, being that we do not manage software <br />applications, often times we are not privy to the applications that our customers host in our facilities. We <br />do know that they range from Oracle to SAP to SQL as well as various custom applications, CRM <br />applications, and ERP packages including JD Edwards, Sage, Epicore among others. <br />Expedient is SSAE16 audited as well as SOC 2 and SOC 3 audited. Applicable documentation regarding these <br />audits are available upon signing a Non -disclosure Agreement. We are also PCI-DSS compliant and as such, <br />we are able to work with customers to ensure the data center portion of their environment is compliant. If <br />there are specific technical and/or operational documents that you wish to review, please let us know. <br />3.5 System Overview <br />NorthStar CIS is based on the widely supported and industry endorsed Java Enterprise Edition (JavaEE) Model. <br />The JavaEE model provides 3+x layers of tiers, database independence, scalability, modularity and object re- <br />use. A JavaEE system is typically composed of three logical parts; the client, the application server and the <br />data store. The patterns and technologies used within the JavaEE specification are designed to layer the <br />business processes, data access, communications and software. The JavaEE specification was developed to <br />enable a standards based approach to developing and deploying enterprise class business systems. <br />NorthStar CIS's architecture focuses on leveraging JavaEE, addressing issues around the modularity of <br />business components, flexible integration with third party systems, and supporting various options for <br />effective GUI interfaces. The architecture also ensures NorthStar CIS deployed in secure network and <br />accessed through SSL. <br />The communication between client and server is supported within secure network, through JNDI lookups. <br />Only lookups granted by application server is to be performed. <br />For more information, please refer to the Technical Requirements Guide <br />3.6 Proposed Modules <br />NorthStar CIS and Product Extensions <br />NorthStar Proposal Response —South Bend Indiana <br />
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