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SUBSCRIPTION LICENSE AND SERVICES AGREEMENT <br />AGREEMENT NUMBER: <br />THIS SUBSCRIPTION LICENSE AND SERVICES AGREEMENT (the "Agreement") is between Infor (US), Inc. ("Infor") and <br />("Licensee") as of the Effective Date. The parties agree as follows: <br />1. Definitions. <br />(a) "Affiliate" means any entity, directly or indirectly, <br />controlling, controlled by, or under common control with, Infor. <br />(b) "Authorized Users" means: (i) Licensee's employees; and <br />(ii) contractors authorized by Licensee to access the Subscription <br />Soffivare who, prior to obtaining access to the Subscription Software, <br />have executed a non -disclosure agreement that protects Infor's <br />Confidential Information to the same extent as this Agreement, in <br />each case registered in the database with a unique UserlD and a <br />unique password. <br />(c) "Confidential Information" means non-public infonnation <br />that is identified as or would be reasonably understood to be <br />confidential and/or proprietary. Confidential Information of Infor <br />includes, without limitation, the Documentation and the Subscription <br />Software, including any sollware code and all algorithms, methods, <br />techniques, and processes revealed or utilized therein. Confidential <br />Information of Licensee includes Licensee Data. Confidential <br />Information does not include information that: (i) is or becomes <br />known to the public without fault or breach of the Recipient; (ii) the <br />Discloser regularly discloses to third parties Without restriction on <br />disclosure; (iii) tile Recipient obtains from a third party without <br />restriction on disclosure and without breach of a non -disclosure <br />obligation known to Recipient; or (iv) is independently developed by <br />the Recipient without use of Confidential Information, <br />(d) "Custornizations" means any components deployed in the <br />hosted environment for the Subscription Software other than the <br />generally available Subscription Software or components that <br />Licensee may deploy via the standard user interface or tools included <br />in the generally available Subscription Software, Customizations <br />may include, without limitation, code, databases or third party <br />extensions that are not included in the generally available <br />Subscription Software, <br />(e) "Discloser" means the party providing Confidential <br />Information to the Recipient. <br />(f) "Documentation" means the then -current Infor-provided <br />documentation relating to the features, ftinctions, and use of the <br />Subscription Software. <br />(g) "Documented Defect" means a material deviation between <br />the then -current, general release version of the Subscription Soffivare <br />and its Documentation. <br />(h) "Effective Date" means the date identified on the signature <br />page of this Agreement as the Effective Date, <br />(i) "Initial Subscription Term" means the initial subscription <br />period set forth on the applicable Order Form. <br />0) "Intellectual Property Rights' means any and all rights in <br />patents, copyrights, trademarks and service marks. <br />(k) "Licensee Data" means information provided, entered or <br />uploaded for use by or with the Subscription Software by the <br />Licensee or its Authorized Users, <br />(1) "License Restriction" means any limitation on the use of the <br />Subscription Software identified in an Order Form (e.g., number of <br />Authorized Users, locations, connections). <br />(m) "Order Form" means each order form between the parties <br />incorporating the terms of this Agreement which shall contain, <br />without limitation, a list of the Subscription Software and associated <br />quantity and License Restriction, a description of the Subscription <br />Services, Subscription Fees, and payment terms. <br />(n) "Personal Information" means information provided to <br />Infer by or at the direction of Licensee, or to which access was <br />provided to Infer in the Course of Infor's, performance Linder this <br />Agreement that: (i) identifies or can be used to identify an individual <br />(including, without limitation, names, signatures, addresses, <br />telephone numbers, e-mail addresses and other unique identifiers); or <br />(ii) can be used to authenticate an individual (including, without <br />limitation, employee identification numbers, government -issued <br />identification numbers, passwords or PINS, financial account <br />numbers, credit report information, bionietric or health data, answers <br />to security questions and other personal identifiers), Personal <br />Information shall include any iron -public personal information <br />regarding any individual that is subject to applicable national, state, <br />regional, and/or local laws and regulations governing the privacy, <br />security, confidentiality and protection of non-public personal <br />information. <br />(o) "Recipient" means the party receiving Confidential <br />Information of the Discloser, <br />(p) "Renewal Term" means any renewal or extension of <br />Licensee's license to use the Subscription Software following the <br />expiration of the Initial Subscription Term. <br />(q) "Residgal Knowlefte" shall mean ideas, concepts, know- <br />how or techniques related to the Discloser's technology and <br />Confidential Information that are retained in the unaided memories <br />of the Recipient who had rightful access to Confidential Information, <br />(r) "Service Level Description" means the Service Level <br />Description document applicable to the Subscription Set -vices and <br />attached as an exhibit to an Order Form, <br />(s) "Subscription Fees" nicans the fees for the Subscription <br />Services set forth on the applicable Order Form. <br />(t) "Subscription Services" means the Subscription Soflwarc- <br />related application hosting services and Support (as defined in <br />Section 3(b)) that Infor provides Licensee under this Agreement. <br />(u) "Subscription Software" rileans collectively or individually <br />the computer software programs identified in the applicable Order <br />Form for which Infor is providing the Subscription Services, <br />Subscription License and Services Agreement (US October 2017) Page 1 of 7 <br />