Opening of Proposals - Utility Billing System - Infor - Part 1

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Proposed Solution project constraints to build astrong business case justification, Using input from various sources of the project participants, the Uofor Project Manager strives to overcome dissent and obtains buy -in by communicating the project bemefitaaathedifferenie&ekmho|dergnoupaseethmm. |nfohaProeot Managers' access tomultiple levels ofmanagement enables effective escalation when necessary. Alignment with the City Project and |nforeExecutive Management allows for identification ofissues and solutions from all levels cfboth organizations. 5. Communicate Project Prmgreaa,Riake,andChangom: Aaaproject progrnssee,stakeho|dnrennust be kept informed of the outcomes, changeo, stumbling bKonko, or euooeeeeo that the project experiences, The Info, Project Team, with the guidance of the |nfor Project Manager, will create a project Communication Plan to address these common communication oha||emgem, provide mfonmot for discussion, and lay out aprocess for resolution. The |nfor Project Manager should be the primary source of all project communications from the |nfnr Project Team. The |nforcommunications plan iomproven medium for keeping all parties onthe "same page~. |ncases where the |nfnrProject Manager works with epeer nnthe client side, the |nforProject Manager is the one -stop shop for all |nfnrcomnnunimaUoon (from the Business Consultants to |ofor Senior management, support and development teams aaneeded. 8. Prepare for Unexpected Project Issues: Every project runs into unforeseen issues. |nfor's experienced Project Managers plan for the unexpected by lining up alternative ouuraoe of action gedy — during the Initiating and Planning Phase! Based on our experience of implementing |nforeo|udono, the VnforPnoject Manager has a Plan A' Band Cfor achieving project milestones. |nfor'sva|un-add is being prepared to adjust based on the personal experiences ofthe |nfor Project Manager and the community offellow |nforProject Msnagenm. 7. Deliver Project Results wnTime and on Budget: Project Planning starts with av*e|K thought out business case justification that includes cost calculations associated with the potential return. Once these measures are eatabUiohed, it is up to the Project Manager to mnauna that on -time, on -budget performance is maintained; otherwise, the project will never produce the expected results. That's what good Project Management imall about! UnforProject Managers know the consultants and products and have experience implementing [nfnr'u software successfully. Learning's from a|nnUar projects and challenges enable on time and on budget results based on track records ofprevious success. Un addition tothe success ofthe project, |nfmr Project Managers are also responsible for the success ofthe practice; thus, inaddition tomeeting client expectations, the |nfor Project Manager w|UU need to meet |nfor KP|s. Schedule and Budget performance and customer satisfaction are critical KPIs. Our future success in the market depends on each client's success. Project Management Phases The Project Management process of|nfnrDeployment Method is organized into o hierarchy ofphases, activities, and tasks. The phases for Project Management overlap and span the ohooeo used within the Implementation process. The activities are logical, sequential groupings of tasks that are generally executed in order. The tasks are where the bulk of the Project [Nmnagennemd work is performed. Within |nfor Deployment Method. detailed guidance is provided for each of the Project Management tasks. Each task creates anoutput, known asework product. Work products fall into three categories: deliverables, artifacts, and outcomes. m Project Initiating and Pbanning. The purpose of this phase is to formally start orinitiate the project, plan the project, and establish the foundation hodeliver the projectobjectives. The project iotnynsiUomed from the sales process, and the Project Manager establishes the project processes and tools, confirms a collective understanding of expectations with the client, and corn prehensively plans the p'ect^mexeouUomandmonagamonL * Project Execution, Monitoring, and Control. |nthis phase, the project work ismanaged and delivered. The Project Manager oversees the entire project and performs Project Management :1 /` urvo�,��m| 3-12