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Proposelulion <br />Project Management and Team Approach <br />The Project Management process within Infor Deployment Method consists of the phases, activities, tasks, <br />work products, templates, and examples that are used to initiate, plan, manage, monitor and control, and <br />close all Infor projects. <br />The Project Management process is influenced by and rooted in the processes and best practices <br />presented in the Project Management Institute's A Guide to the Project Management Bodly of Knowledge <br />(PMBOK), Fifth Edition. Using PMBOK,as a base, the Project Management process of Infor Deployment <br />Method has transformed PMBOK's process areas into an actionable Project Management method that <br />should be followed for all Infor projects, <br />Infor's Project Management approach provides a robust capability to help facilitate the overall success of <br />large implementations such as the City's. Based on our extensive experience with large implementations, <br />we believe there are several common project challenges that our Project Management Approach is <br />designed to specifically address. <br />These challenges are highlighted below: <br />1 Controlling Scope Creep: Small adjustments to scope occur on every project. They come from <br />management, the customer, the Project Team, suppliers, or other stakeholders. Individually, they may <br />appear minor, but collectively these project demands can add up to a significant project expansion <br />(referred to as "scope creep") that can overrun the allotted budget. <br />Infor Project Managers understand that small scope issues add up to project delays and budget <br />overruns. That is why the Infor Project Manager will work closely with the City's Project Management <br />Team to establish a disciplined project change management process, and collaborate with, the City's <br />Team to execute that process. We know the warning signs to look for, and will consistently monitor <br />and communicate these for management decision (new reports, additional interfaces, "minor" <br />customizations). <br />2. Focus on the Solution: A Project Team can easily drift off schedule and spend too much, time on the <br />wrong tasks. This can result in a slip in project schedule and impact to overall project costs. Infor's <br />Project Managers strive to keep the Project Team focused by using a clear and concise project charter, <br />resolving barriers, and shieldingi the Team from unnecessary interference. The Infor Project Manager <br />will keep clear view to charter, scope, work plan and redirects when the Team is getting off target or <br />diving too deep in a given area. <br />The Infor Project Manager will have a close association with Infor development, product management <br />and support, and work to build effective team dynamics between the Infor and client resources. Team <br />chemistry between the City Project Team and Infor is an important focus for the Infor Project Manager <br />— therefore, the Infor Project Manager will ensure that the right team is in place to position, the project <br />for success, and that the right players are in place at the right time. <br />1 Define the Critical Path to Optimally Complete the Project. Every project is made up of a series of <br />connected activities, each of which has its own constraints,. The Infor Project Manager identifies the <br />critical path of activities — that is, the optimal sequence of actions that best facilitates the project's <br />successful completion. Infor Project Managers experience, and track record of success allows for <br />anticipation, of risks and their mitigation before they turn into issues. Learning from past challenges <br />allows for optimal use, of critical knowledgeable resources and minimizes the non-vallue add time spent <br />for critical client resources. <br />Using Infor's proven Project Management Methodology and years of similar project experience, the <br />Infor Project Manager will provide a clear path to the system Go -Live. <br />4. Obtain Project Buy -in from Disparate Groups: As President Lincoln once said, "Public sentiment is <br />everything. With it, nothing can fail; without it, nothing can succeed." The Infor Project Manager uses <br />the tools in the Initiating and Planning Phase of Project Management to collect user requirements and <br />C1­,��!:„d ,f 1 )1; 3-11 <br />