Opening of Proposals - Utility Billing System - Infor - Part 1

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Proposed$olulion 10.Implementatlon Approach K10Ndescribe the proposed implementation approach; Throughout all service lines, weensure quality through structured service approaches mnd active project management. |nfo/o proprietary Implementation Methodology forms the framework for ennonth. fast, and accurate implementations —a proven, disciplined approach backed by knowledgeable, experienced people, and practical tools and processes. km@mr Deployment Method Overview At Infer, we recognize that m business applications software solution is a significant investment. It is one that can raise perplexing questions during the implementation, How will this solution impact productivity? What is the most efficient vvmy to implement the solution? Who will train the core project team members? These challenging questions among others are why Infer created the Infer Deployment Method, which has an exceptionally robust and progressive project management layer embedded. The key benefits nfInfer Deployment Method include: * Business Process thinhhng—focumondhebusineeabenefha.not'uo the software w Enterprise Architecture — designing osustainable [Tfoundation * Global Rollouts — model company definition followed by repeatable global deployments � Project and Program Management — provides structure and governance � Flexibility — methodology tasks can be combined in different way to suite to the specific needs of the organization � Knowledge Transfer — built in training and organization change management disciplines � Reduced Project Risk—eddreaa high risk items during early iterations, coupling with efocus on risk mitigation and contingency strategies The Infer Deployment Method will serve as the governing methodology for all project related work for the Utility Billing Project. Infer Deployment Method: defines what is to bedelivered from the project, who ia responsible for that work; and how the work is performed. Throughout the implementation there will be a gradual transfer ofknowledge and ownership from Infer consultants to the City project team until the members of the project team become the drivers and champions of the new system and business processes. |nforDeployment Method enables uato implement our solutions using aframework that delivers a smnn\h, fast, and accurate project execution, Our implementation approach is a proven, disciplined, organized methodology that iarepeatable from customer tocustomer. Our methodology isbased onyears nfrefining and improving the steps and procedures that constitute implementation best practices. Infer solutions are already hmi|(with functionality specific to your industry —helping reduce the complexity, risk and coot of implementation, Our Infer Services team thrives on leveraging this functionality to solve your toughest business issues, And we are constantly working to expandour ability to benefit your business in ways that other software providers cannot. Successfu|Executimm—ByDesigm Even with the functionality that organizations want and the technical base that organizations need, systems are still failing short nftheir potential. Research shows that most organizations recognize howimportant execution methodology iowhen it's already too late, Infer believes that u reliable and realistic implementation pUem may be one of the biggest factors toward project success, With Infer Deployment Method, Infer takes the steps needed to avoid scope creep, and 2 r�n,m.,,'o."w.^3-8