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CANCEUREBILL <br />Cancel/Rebill allows users to void and rebill multiple billing periods. The rate that was in effect <br />during the original billing period will be used when recalculating the bills. The rebilling window <br />can also adjust transfer dates for a customer that has recently moved out of a premise. The <br />corrected bills can be printed on single or separate statements. Any payments that have been <br />made on prior bills will be re -applied to the recalculated bills. <br />Simplified process — Reduce the number of steps a CSR needs to perform when performing a <br />cancel rebill. <br />Detailed billing history — Bill history will reflect the correct usage information which can affect <br />other processes, instead of making it only a monetary adjustment on the account. <br />Adjustment types <br />• Adjust meter reads and rebill the current customer <br />• Adjust the transfer dates for a customer that has moved out of a property <br />Flexible billing options <br />• Bill individual periods <br />separately <br />• Print individual <br />statements for each <br />period <br />• Use original bill dates <br />or define a new bill <br />date to be used on <br />the recreated bills <br />Alyvo I T R "A 1 d 1, R, V 4 JJ <br />V. 11-,""'11 n mi, j <br />1,1, �A W, F <br />tlzj!d`W r-0 <br />OJ <br />3 X, C A 7 7 N <br />Mve.yF- <br />1— <br />C N � I <br />.. <br />'A 17 F _"I <br />Boa.... <br />J;J A <br />cavoxmw <br />1 1. <br />xo <br />/,f� lloxcoj �2, <br />Hu.,�JIW <br />5 1, C', <br />WIV P�, <br />� v,o N <br />5',� <br />VIXI" M), 7" <br />f � NI XJ7 172) <br />31 <br />YFtX '1�1, <br />I, I", <br />"Ill,, R m 16,,p I " A, <br />w <br />Adjust account details ri—i. <br />• Manually adjust <br />meter readings <br />• Automatically <br />average meter <br />readings over the re -billed period <br />• Modify transfer dates <br />I wJ <br />