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Cityworks; <br />Azteca Systems, LLC, 11075 South State, Suite 24 • TEL 801,523,2751 • FAX 801.523.3734 <br />wWW'd wowsoom, <br />CITYWORKS'@ <br />LICENSE AND MAINTENANCE AGREEMENT <br />This Software License and Maintenance Agreement made by and between Azteca Systems, LLC ("Azteca Systems") a <br />Delaware limited liability company, with a place of business at 11075 South State, Suite 24, Sandy, Utah 84070 USA <br />and the City of South Bend, Indiana, using certain of Azteca Systems Licensed Products hereinafter referred to as <br />"Licensee." This Agreement is effective immediately upon delivery of Licensed Products (the "Effective Date"). <br />Azteca Systems Products are licensed under the terms and conditions of the Agreement. This agreement, when executed <br />by the licensee named below ("Licensee") and Azteca Systems, LLC (Azteca Systems), as licensor of the Software, <br />Online, Services, and Documentation licensed under the License Agreement, will supersede any previous Agreements <br />including the License Agreement presented in the installation process requiring acceptance by electronic <br />acknowledgement and will constitute a signed License Agreement. <br />This signed Agreement includes (i) this License and Maintenance Agreement, (ii) Addendum #1 — Product Licensing, <br />(iii) Addendum #2 — Standard Maintenance and Support and (iv) Addendum 43 — Third Party Contractor <br />Acknowledgment, <br />This signed Agreement may be executed in duplicate by the Parties. An executed Agreement, modification, amendment, <br />or separate signature page shall constitute a duplicate if it is transmitted through electronic means, such as fax or email, <br />and reflects the signing of the document by any Party. Duplicates are valid and binding even if an original paper <br />document bearing each Party's original signature is not delivered. <br />ARTICLE 1---DEFINITIONS <br />1.1 Definitions. The terms used are defined as follows: <br />a. "Agreement" means this Software License Agreement between Azteca Systems and Licensee, inclusive of <br />all schedules, exhibits, attachments, addenda and other documents incorporated by reference. <br />b. "Authorization Code(s)" means any key, authorization number, enablement code, login credential, <br />activation code, token, account user name and password, or other mechanism required for use of a <br />Product. <br />C. "Authorized User" or "User" shall mean: (i) a direct user of the Licensed Products, including but not <br />limited to Licensee's employees; (ii) Licensee's consultants who have agreed to maintain the Licensed <br />Property in confidence and use it only for the benefit of Licensee, or (iii) members of the public gaining <br />access to, and only limited use of, the Licensed Products via the Software's public web portal (if <br />applicable). Other than limited use of the Products through the software's web portal, the public is not <br />considered an authorized user. <br />d. "Client Data" means the data provided or inputted by or on behalf of Licensee, including personally <br />identifiable information, for use with the Software. <br />e. "Covered Software" shall mean the particular Cityworks Software, scripts, interfaces and custom code <br />identified in Addendum # 1. <br />L "Deployment Server License" means a license that, in addition to providing staging server License rights, <br />authorizes Licensee to install and use the Software for deployment in Licensee's internal use. <br />g. "Testing Server License" means a license that authorizes Licensee to install and use the Software on a <br />server in Licensee's internal use to provide testing License rights prior to deployment. <br />h. "Documentation" means all user reference documentation that is delivered with the Software, <br />i. "Internal Use" means use of the Licensed Products by employees of Licensee in Licensee's internal <br />operations but does not include access of the Licensed Products by, or use of the Licensed Products in the <br />provisions of services to, Licensee's clients or customers. Internal Use also includes use of the Licensed <br />Products by contractors of Licensee, including contractors providing outsourcing or hosting services, as <br />long as Licensee assumes full responsibility for the compliance with this Agreement in such use. Use of <br />the Licensed Products (or any part thereof) for the benefit of others, whether by means of a software as a <br />service offering, service bureau application, application service provider, outsourcing or other means of <br />providing service to any third party shall not be considered Internal Use. <br />j. "Licensed Products" or "Products" shall mean the portion of the Cityworks Software and the <br />Standard License & Maintenance Agreement Page 1 of 14 10/16 ed. <br />