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submitted by EmNet that shows telemetry node uptime. The price for Monthly Services is <br />set forth in Attachment "B". If EmNet meets the respective 85% non -critical node and <br />95% critical node uptime guarantee then this amount will be billed in full each month. If <br />the above uptime guarantee is not met, then EmNet will only bill for the percentage of <br />data that is available to the Owner. However, EmNet will not be penalized if: <br />a. Any sensor monitoring location or associated equipment is removed at the direction <br />of Owner. <br />b. Any sensor monitoring location associated with line powered equipment has the <br />electric power disconnected by the Owner, electric company, or any other third party. <br />c. Downtime is due to repairs or modifications executed by action of the Owner, its <br />employees, agents, contractors or invitees. <br />d. Downtime is due to events beyond EmNet's control such as, but not limited to, <br />vandalism, construction by others that cut electric lines, unusually heavy debris that <br />destroys or otherwise disables sensors, sensor or monitor (level transducer, flow <br />meter, or water quality sensor) function or installation failure, or acts of God (e.g., <br />lightning strikes, etc.); <br />(c) Project Management: The EmNet Services include the following administrative <br />functions: <br />(i) One (1) monthly ninety (90) minute meeting between the Customer and EmNet <br />to review contract status and the system performance overview. <br />(ii) Monthly data QAIQC <br />(iii) Service scheduling and related communication <br />(iv) Annual Summary of service from WEBforms <br />(v) EmNet shall create, maintain, and keep updated, a document on SharePoint of <br />all maintenance, repairs, issues that were complete in regards to the City of South Bends CSO <br />Sites. The document must be accessible to the City of South Bend on SharePoint for review, issues <br />and updates. <br />(d) On -Call Maintenance Service: EmNet will perform the following `On -Call <br />Maintenance' as requested by the Customer. The total cost in time and materials for `On -Call <br />Maintenance' shall not exceed an average of $4,769.00 per each calendar month. All materials <br />purchased by the Customer with `On -Call Maintenance' shall remain the property of the Customer. <br />Any service provided by EmNet beyond the allocated `On -Call Maintenance' will fall under <br />`Excluded Services'. EmNet will keep and maintain all documentation related to `On -Call <br />Maintenance'. The following services and equipment may be considered part of `On -Call <br />Maintenance': <br />repair process. <br />(i) Changes or alterations in specifications; <br />(ii) Painting, refinishing or furnishing materials; and <br />(iii) Installation, moving or removing of equipment unless required as part of the <br />22 <br />